Hi Carole, We had a custom enhancement to do just what you asked. Our MIS Provider look-up was expanded to include the provider's address, physician type, admitting privileges, etc. It displays like this:
Mnemonic Name Phone Adm
Priv
Address Pager Abs
Service
State-City Fax
We got the idea from other facilities that shared their solutions. I
believe this custom cost $2000, but we felt it was VERY much worth the
cost. We have still had an issue or two since this was implemented in
2004, but it is much harder to blame the system for their errors with
this expanded look-up.
Katie Wood
Applications Specialist
War Memorial Hospital
500 Osborn Blvd
Sault Ste. Marie, MI 49783
(906) 635-4663
[EMAIL PROTECTED]
------Original Message-----
From: [email protected] [mailto:[EMAIL PROTECTED] On Behalf
Of Carole Nixon
Sent: Tuesday, January 23, 2007 10:43 AM
To: [email protected]
Subject: [MEDITECH-L] (no subject)
Hello All,
We recently ran into a problem caused by two Providers with the exact
same name. Only one of these providers was in our Provider Dictionary.
They also happened to each have a patient by the exact same name (two
different patients). So Dr.Smith-1 had a patient by the name of Mary
Jones, and Dr.Smith-2 also had a patient by the name of Mary Jones....a
different Mary Jones.
Needless to say, this caused confusion and lab results for Dr.Smith-1's
Mary went to Dr.Smith-2. He did not catch that the results were for the
wrong patient and treated his Mary for the other Mary's health problems.
WOW.... So, I am wondering how you at the larger facilities (we are
relatively small)...deal with doctors who have the same name and similar
mnemonics. Our registration clerks did not catch that the Dr.Smith on
the prescription which the patient presented to them, was different than
the one Dr.Smith we had in our Provider Dictionary in Meditech. Our LAB
and Admissions Directors are wondering if a "pop-up" screen could
display during the Meditech registration process which would list the
doc's full name & office address, etc. Any suggestions as to how to
flag the "same name" physicians would be greatly appreciated. Thanks!!
Carole A. Nixon
Clinical Coordinator for I.S.
East Liverpool City Hospital
E.L.Ohio
[EMAIL PROTECTED]
To everything there is a season, and a time for every purpose under
heaven.....
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