Carol,  how much time do you spend in a month in a patient care area? IT
people tend to stay in the IT dept

Learning  the language is great and not discounting your wonderful efforts
because there is always 1 in a million and you are probably it… my choice
would be clinical

 

IT people focus on Rules and equipment.  Clinical people usually are used to
dealing with out of the ordinary, working with out dated and obsolete
equipment to meet all kinds of impossible goals (like keeping people alive
that should have been dead years ago) being chewed up and spat out by Dr’s,
patient’s and families and other depts, are unable to ignore a challenge and
are used to multitasking, have bladders that expand to 3000cc’s , eat on the
fly and are generally self sacrificing….used to working all shifts . And
they can follow very confusing directions…….which is the essence of
Meditech….ha ha

:-)

By the way carol if you are this 1 in a million that understands what I’ve
just said give me a call we will have lots to share and I could get you a
good job in the south…:-)

Kay H. Morgan, RN

Nursing Informatics/Clinical Analyst

256-386-4373



 

 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Lapointe, Carol (R5)
Sent: Tuesday, July 24, 2007 8:55 AM
To: Gord Dowling; Cyndy G. Zoch; [email protected]
Subject: Re: [MEDITECH-L] how do you recruit analysts?

 

Heh.. don’t shut the door on IT … we’re smart people too, generally. :-)

 

I have an IT background, been here almost 13 years.. and yes, I’ve learned
lots about health care, the same way health-care people would learn IT.  

 

I can’t imagine I’m the only IT person out here that was able to learn
health care??? 

Maybe I am…..hmmmmm…..$$$$$$$$$$$$$$$$

 

 

Carol Lapointe

Senior Systems Analyst – 

Régie de la santé du Restigouche/Restigouche Health Authority

Campbellton, NB, Canada

[EMAIL PROTECTED]

  _____  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Gord Dowling
Sent: July 23, 2007 7:34 PM
To: Cyndy G. Zoch; [email protected]
Subject: Re: [MEDITECH-L] how do you recruit analysts?

 

Hi Cindy,

            Sorry to hear your troubles. I do not do the recruiting here but
do have some thoughts on the subject.

If at all possible recruit from the outside, clinical people, in their mid
to late 30s, who have migrated to IT. 

They are smart people, generally. You can teach them enough of Meditech and
how the dictionaries/parameters affect everything in a few months. 

IT people tend to come from the finance and manufacturing world. It’s a
whole other culture. While many are brilliant, they don’t generally
understand what all goes into good patient care and become confused by the
expectations of the new clientele (nurses, doctors, technologists, and
technicians). They find the language of medicine to be totally foreign. That
said, for operations/networks hire IT. That’s their niche. 

The reason you should prefer outside over inside is politics, and
man-management. If the new hire has no history with the staff they are going
to deal with day-to-day it will be easier for that staff to take
direction/advice from the analyst. The downside to this is that the new-hire
has to be brought up to speed on the internal politics of the place while
they are trying to learn the new system. Not a new problem. The IT industry
recognizes that it takes 3 months to acclimatize an IT new-hire when they
migrate from one position to another. We are no different in that respect.

Why mid to late 30s? It takes time to acquire a clinical skill set and an IT
skill set. Ten years in a hospital makes you 28 before you even start
thinking about migrating on to IT.

 

As per your question about pay…

            Once you train someone to be a Meditech Clinical of Financial
Analyst they become targets for recruiters. The better their reputation in
the Meditech world, the heavier the recruiting gets. Poaching by your peer
hospitals becomes business fact regardless of backroom agreements to the
contrary. Your challenge as a manager is to build staff loyalty to the
organization, to the department, and to yourself. Dollars are a factor at
the organization level. If the recruiters can offer a betterment of
life-style, you will have a problem. Note that life-style is not wages.
Wages help drive lifestyle changes. If the lifestyle of the IT analyst is
perceived by the analyst to be significantly inferior to their peers on the
clinical side of the house, you as the manager need to find a way to
overcome that perception. If you’ve hired an RN to be your nursing analyst
and the nurses are paid better than she is, the difference had better be
lifestyle. (No shift-work, reduced exposure to occupational hazards, cleaner
working environment, air-conditioning, a perceived support of the manager
they work for. You get the idea.) On the reverse side of that equation, if
you aren’t able to provide a happy workplace, you better open the cash
drawer. Even that won’t be enough since the recruiters currently promise
nirvana in addition to the dollars.

 

Gord

 

Gordon Dowling
 <mailto:[EMAIL PROTECTED]> [EMAIL PROTECTED]
Applications Analyst
Huron Perth Healthcare Alliance
Stratford, ON  N5A 2Y6

 

(519)272-8210  ext2268

  _____  

From: Cyndy G. Zoch [mailto:[EMAIL PROTECTED] 
Sent: Friday, July 20, 2007 1:50 PM
To: [email protected]
Subject: [MEDITECH-L] how do you recruit analysts?

 

Hello,

For the 4th time in less than a year, we are having to fill the position of
Clinical Analyst. In the past, we have brought in people from the outside
that have had varying degrees of experience with Meditech. Two of the three
have left the organization. The third took another position within the
organization. 

We are now re-evaluating our recruitment strategy. I’m wondering how you
handle recruitment for such a position and what success you have had with
specific strategies. Specifically, I’d like to know:

1.      Do you recruit from the outside or do you try to find someone
in-house to take the position?

2.      If you select someone from in-house, do you find it’s best if they
have clinical knowledge and then teach them Meditech or do you try to find
people that are IT savvy and teach them the clinical pieces?

3.      If you start with a clinical person, how do you convince them to
switch over to IT? Right now, our clinical employees make much more than our
clinical analyst position pays. Have you had to adjust your pay scales so
that analyst salaries are in line with clinical salaries?

4.      Any other advice or suggestions you have

Thanks in advance for your help!

Cyndy Zoch

Information/Public Relations Division Director

Trinity Medical Center

700 Medical Parkway

Brenham, TX  77833

(979)830-7438

[EMAIL PROTECTED]

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