Mark, 

Stefan and Martin have completely refused the refund despite their written 
email promise of full refund. I tried very hard to work out a solution with 
them. IMCA board members tried the same after thoroughly investigating the 
complaint. It’s clear that Stefan and Martin were blinded by their greed. I am 
hopeful that you and others will get them to see the light and bring them back 
to ethical behavior. I have no idea why someone will refuse a refund after 
their promise unless they sold goods that were so bad that they are unlikely to 
find another sucker for it.

Warm regards,
naveen

Naveen Jain
Founder - Moon Express, Intelius, InfoSpace
Board of Trustee – X Prize Foundation, Singularity University
http://www.linkedin.com/in/naveenjainintelius

-------------------------------------------------------

From: Mark's Meteorites [mailto:[email protected]] 
Sent: Tuesday, August 02, 2011 9:03 AM
To: Matthias Bärmann
Cc: Naveen Jain; MexicoDoug; [email protected]
Subject: Re: [meteorite-list] Alleged "illegal" behavior

To me it sounds like someone has, at best, been naive and not done their 
homework.  Caveat emptor applies when you're buying a pint of milk; it 
certainly applies if you're ponying up a quarter million bucks.

A quarter million dollars on something, mail order, for something only viewed 
in photographs?  For real?

I think that this discussion should make people think carefully about their 
deals - both from whom they buy, and to whom they sell.

Nonetheless - as Farmer says, either they did or they didn't refuse to refund.  
IF they didn't (minus a reasonable handling deduction) then they're in the 
wrong.

Mark


On 2 Aug 2011, at 15:19, Matthias Bärmann wrote:

>
> Mr. Jain wrote:
>
>> "I am very new to the meteorite collection" ...
>> "3 days learning about meteorites and their classification" (...)
>
> He also wrote:
>
>> "I also did a bit of research on them and was not thrilled with their 
>> quality."
>> "I wanted to return Lunar Kreep because it just doesnâ•˙t look right to me" 
>> (...)
>> "makes me think that what they sold me are either fakes or very low quality 
>> stuff" (...)
>
> Sounds somehow strange, no?
>

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