This problem has been seen in here many times. At one point it seemed too be
centered around dell computers. The only way I was able to solve this
problem, which you are probably not going to like, was to do a total clean
reinstall of win2k. Then BEFORE putting any drivers or any other software
install SmartCam then continue on with the rest of driver installs and so
fourth. I was able to fix the problem this way and it has run perfectly ever
since. Just as a note we have twin dell machines and my other cad person did
a reinstall to fix his problems but he did not install Smartcam before all
the other drivers and he is still dealing with the lock ups on keep
defaults. I know this may sound like a pain but it is worth it in the long
run I promise. Feel free to call with any question on this. It very
sensitive on when you install SmartCam.

 

Steve Chastain
Viper Northwest
Phn: 541-928-2529
Fax: 541-928-1526


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Andrew Eckstrom
Sent: Tuesday, February 04, 2003 7:33 AM
To: '[EMAIL PROTECTED]'; '[EMAIL PROTECTED]'
Subject: [mfg-smartcam] freeform freezing winpro 2k

I have recently installed SmartCAM 11.5 on a Dell Precision workstation with
Windows 2000 Professional and when ever I use the "Keep Default" option the
program locks up.  I have seen mention of this problem is past emails but I
was wondering if anyone has figured out what causes the problem and how to
solve/work around?

Thanks

Andrew
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