Try testing the speeds with a pc direct to the modem and make sure any wireless adapter(s) are turned off. If it is still slow, then call the ISP while the pc is direct to the modem. If it is ok, then trouble shoot your network.
On Sat, Oct 22, 2011 at 8:07 PM, ew <[email protected]> wrote: > Greetings, > > > > A company I work with recently upgraded Time Warner Highspeed from 1.5Mb > Upload/700Kb download > > to 15Mb upload/2Mb download. > > > > This was done at a bad time, because he had complaints about poor service > before the upgrade. Time Warner field tech suspected a bad card on the node > we were running from. > > I don't believe this card is fixed, so our speeds did not increase. > > I have little faith using online speed tests from sites such as DSLreports > and especialy TimeWarners internal test site. > > > > I performed a not-so-scientific test. I dowloaded two files (opera.exe and > Firefox.exe). I did this from the business site in question and around the > same time dowloaded > > the files at my home (also TimeWarner) using RemoteDesktop, so I could > perform the tests close in time. My residential line saw download speeds of > 1.3Mb/s while the > > business class line saw less than 400Kb/s. I say this is not scientific > mainly because I did not even verify the files came from the same mirrors (I > just clicked on the download link from each respective site). > > > > I'd like to be able to give TimeWarner solid proof about the issue. What > tests can I run to get TimeWarners attention? > > We have at our disposal a wimpy VPS and a hosted Web account to upload > files to. Problem is I don't think either have a significant available > upload speed. > > I'm thinking I should also perform the tests directly connected to the > modem and via the router to rule out any internal issues. > > What other things should I be testing for, latency, etc.??? > > > > Thoughts and advice are greatly appreciated. > > > > Eric > > > > _______________________________________________ > Mid-Hudson Valley Linux Users Group http://mhvlug.org > http://mhvlug.org/cgi-bin/mailman/listinfo/mhvlug > > Upcoming Meetings (6pm - 8pm) MHVLS Auditorium > Nov 2 - POV-Ray and The Relativity Train > Dec 7 - An Intro to Chef > Jan 4 - Recovering the Brownfield: Revitalizing Open Source Projects > > -- Ed Gorman I lowered my cholesterol 60 points in a week and a half using the Heart Health™ System<http://www.marketamerica.com/casheltech/index.cfm?action=shopping.wpGoShopProducts&skuID=13847&switchPrdCountry=USA>- Single Box (Advanced LipiTrim® Ultra, Essential Omega III Fish Oil, TriActive™) Single Box (Advanced LipiTrim® Ultra, Essential Omega III Fish Oil, TriActive™) Endless Shopping Experience: Earn Cashback on purchases http://www.marketamerica.com/casheltech/ ***NOTE*** This email was sent from an unsecure computer and is not digitally signed or encrypted. No confidential data is in this email.
_______________________________________________ Mid-Hudson Valley Linux Users Group http://mhvlug.org http://mhvlug.org/cgi-bin/mailman/listinfo/mhvlug Upcoming Meetings (6pm - 8pm) MHVLS Auditorium Nov 2 - POV-Ray and The Relativity Train Dec 7 - An Intro to Chef Jan 4 - Recovering the Brownfield: Revitalizing Open Source Projects
