Try DSL reports: http://www.dslreports.com/tools.
Use PingPlotter (http://www.pingplotter.com - Windows only) or similar
application, if available, to look for packet loss, latency, and jitter.
On Sat, Oct 22, 2011 at 8:07 PM, ew wrote:
Greetings,
A company I work with recently upgraded Time Warner Highspeed from 1.5Mb
Upload/700Kb download
to 15Mb upload/2Mb download.
This was done at a bad time, because he had complaints about poor
service before the upgrade. Time Warner field tech suspected a bad card
on the node we were running from.
I don't believe this card is fixed, so our speeds did not increase.
I have little faith using online speed tests from sites such as
DSLreports and especialy TimeWarners internal test site.
I performed a not-so-scientific test. I dowloaded two files (opera.exe
and Firefox.exe). I did this from the business site in question and
around the same time dowloaded
the files at my home (also TimeWarner) using RemoteDesktop, so I could
perform the tests close in time. My residential line saw download
speeds of 1.3Mb/s while the
business class line saw less than 400Kb/s. I say this is not scientific
mainly because I did not even verify the files came from the same
mirrors (I just clicked on the download link from each respective site).
I'd like to be able to give TimeWarner solid proof about the issue.
What tests can I run to get TimeWarners attention?
We have at our disposal a wimpy VPS and a hosted Web account to upload
files to. Problem is I don't think either have a significant available
upload speed.
I'm thinking I should also perform the tests directly connected to the
modem and via the router to rule out any internal issues.
What other things should I be testing for, latency, etc.???
Thoughts and advice are greatly appreciated.
Eric
------------------------------
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Mid-Hudson Valley Linux Users Group http://mhvlug.org
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Upcoming Meetings (6pm - 8pm) MHVLS Auditorium
Nov 2 - POV-Ray and The Relativity Train
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_______________________________________________
Mid-Hudson Valley Linux Users Group http://mhvlug.org
http://mhvlug.org/cgi-bin/mailman/listinfo/mhvlug
Upcoming Meetings (6pm - 8pm) MHVLS Auditorium
Nov 2 - POV-Ray and The Relativity Train
Dec 7 - An Intro to Chef
Jan 4 - Recovering the Brownfield: Revitalizing Open Source Projects
