There should be an established level for each group within, let's say,
five levels ranging from simple venting to crisis and/or mild to
anything goes.  In less extreme areas of mental illness chat groups
provide a sharing forum where the individual meets others allowing for
the individual to drop the isolation curtain while identifying with
others who have similar emotions and expressions.   The extreme level
of course may be subject to chaotic activity but then again there is
the option of "one to one" communication between members of the chat
group.  The in between levels will allow for an individual to find the
optimal level for the optimal experience.  Each level should in some
way provide at all times someone trained in the field of mental
illness in order to identify and categorize what might be a crisis
level participant in a low level group which can ultimately exacerbate
the crisis as the individual increasingly feels that others don't
understand.

On Jul 12, 12:06 pm, Molly Brogan <[email protected]> wrote:
> Before the widespread use of personal computers, suicide hotlines
> performed the community service of giving local community members
> suffering from mental illness an outlet for expression.  All hotline
> workers are trained in various mental illness and how to best
> communicate with these callers, maintain call time limits, give local
> resources for further help if needed, and call the local authorities
> in case of an actual suicide consideration.  Fact is, calls concerning
> suicide comprised an average of less than 5% of callers to suicide
> hotlines.  The other 95% of the calls are from people with various
> mental illnesses, that were not in crisis but felt isolated from
> society and just need an avenue of expression.
>
> The advent of online chatrooms brought relief to these hotlines as it
> provided an avenue for those not actually in crisis of contemplating
> suicide, to interact with others and express themselves.  This
> alternative community of the online groups offers relief for families,
> communities and the individuals themselves by providing semi social
> environments for interaction.
>
> At the same time, it requires legitimate online groups to take on the
> added responsibility of administering the groups to prevent trolling,
> flaming, spamming and other behavior disruptive to the group.  This
> behavior can be juvenille, or the result of personality disorders of
> myriad varieties, i.e., those who typically call the crisis hotlines.
>
> How far should an online group go in creating an environment of free
> self expression?  What boundaries should be set for folks who might be
> better directed to a mental health chat room, where participants
> trained in the communication patterns of the mentally ill can respond
> effectively?  The answers obviously depend on the goals and guidelines
> of the group, but in general, what do you think?
>
> http://www.educause.edu/EDUCAUSE+Review/EDUCAUSEReviewMagazineVolume4...
>
> http://www.zephoria.org/thoughts/archives/2004/03/30/the_problems_wit...
>
> http://www.nowpublic.com/people/adult-cyber-bullying-should-laws-prot...
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