Could you try setting the interface language to English, and posting
the exact error message?
Here's how to change the language:
http://www.mnemosyne-proj.org/help/advanced-preferences.php


On Aug 28, 7:15 am, shinyspoons <[email protected]> wrote:
> Hey,
>
> I have only been using mnemosyne for about a month, but i have had a
> few problems.  On two occasions, when i opened up the program my decks
> had gone, there were no cards in there.  The program is in chines so i
> cant tell you exactly what it says, but it is something like there is
> no way to read/open the files.
>
> this is  an annoying, but what makes it worse, is the program is not
> automatically backing up.  I do have auto-backups from when i was
> adding cards, but there are none since i started to use it there have
> been none, this means i have lost a lot of work each time this has
> happened.
>
> Help with either problem would be appreciated, particularly how to
> start it auto-backing up.
>
> Thanks
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