Dear Devin, I'm sorry to hear that you also have a problem with the update! Thank you very much for your questions, they are more like valuable suggestions to me! 1. Did this happen when you updated Mnemosyne, or when you updated to Big Sur? Or both? - Sorry, I only updated Big Sur. I use an old version of Mnemosyne (2.7). It was probably stupid of me not to try updating it first. 2. Did you try re-installing Mnemosyne with the latest version yet? - I will try doing it after the backup, I was afraid to lose my progress, I have 4.5k cards there. I will back up them and then I will try to reinstall. The last time I moved from a machine to machine, it marked 5 hundred cards as yet-to-learn, so I try to avoid doing reinstall : ) (technically a "move" from a computer to a newer computer is like reinstallation of a program in some aspects, I guess...) 3. What happens when you try to view the graphs? - it works. A bit slow, it makes a pause for a second, but it is exactly like before the Big Sir's update. 4. Is there any way to get an error message from the crash? - I will try to get it asap!
Sorry, I have a new question: is there a way to activate all my cards except for through the study menu or "command+d"? With best regards, S понедельник, 5 апреля 2021 г. в 04:00:09 UTC+3, [email protected]: > Hi sadkosad > > I've just tried this on my (Big Sur) machine and it works for me, so I'm > guessing it's something different between your machine and mine. I did > notice a similar error when I try to open the graphs though.... > > Could you share more details with me? > > 1. Did this happen when you updated Mnemosyne, or when you updated to Big > Sur? Or both? > 2. Did you try re-installing Mnemosyne with the latest version yet? > 3. What happens when you try to view the graphs? > 4. Is there any way to get an error message from the crash? For example, I > was able to follow the instructions at > https://www.howtogeek.com/356942/how-to-view-the-system-log-on-a-mac/ and > search for "mnemosyne" and find a bunch of log messages - if you could > copy/paste some of these to me privately (especially around the time of the > crash) it might help me understand what's breaking. > > Let me know. In the meantime I'll see what I can figure out about my issue! > > On Sun, Apr 4, 2021 at 7:31 AM Peter Bienstman <[email protected]> > wrote: > >> Hi, >> >> I'm putting Devin, our Mac developer in Cc. >> >> Cheers, >> >> Peter >> >> >> On Sun, 4 Apr 2021, 16:23 [email protected], <[email protected]> wrote: >> >>> >>> Hi all, I recently installed a new update for Mac's BigSur and >>> encountered a new problem - if I try to activate cards the program freezes >>> (and never unfreezes). I used this feature for years without any problems, >>> I think I used it once after the update, and now I cannot access my >>> cards... I have restarted my Mac, tried to close everything except for >>> Mnemosyne - nothing works so far. Both Study/(de)activate cards and hot >>> keys for (de)activate cards menu (command+D) lead me to the same result. >>> Please, help! >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mnemosyne-proj-users" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To view this discussion on the web visit >>> https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com >>> >>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com?utm_medium=email&utm_source=footer> >>> . >>> >> -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/58f9b3d7-e615-4acb-b1d9-ab01f7417c31n%40googlegroups.com.
