I mean the latter is correct (made a typo by writing 'former') -- I'm not very familiar with google groups, sorry! понедельник, 5 апреля 2021 г. в 12:09:58 UTC+3, [email protected]:
> Hi, sorry if I should not press the "reply to all" button all the time, I > hope to clarify one thing with Devin: I got Mnemosyne diag information by > following your instructions, thank you very, very much! What could I do > with it? Is it fine if I just mail it to you directly? Sorry, I cannot > find your email, it seems it is masked by google groups, either/or I don't > know how to use google groups (the former is a priori correct). > > понедельник, 5 апреля 2021 г. в 10:06:52 UTC+3, [email protected]: > >> Dear Devin, >> I'm sorry to hear that you also have a problem with the update! Thank you >> very much for your questions, they are more like valuable suggestions to me! >> 1. Did this happen when you updated Mnemosyne, or when you updated to Big >> Sur? Or both? - Sorry, I only updated Big Sur. I use an old version of >> Mnemosyne (2.7). It was probably stupid of me not to try updating it first. >> 2. Did you try re-installing Mnemosyne with the latest version yet? - I >> will try doing it after the backup, I was afraid to lose my progress, I >> have 4.5k cards there. I will back up them and then I will try to >> reinstall. The last time I moved from a machine to machine, it marked 5 >> hundred cards as yet-to-learn, so I try to avoid doing reinstall : ) >> (technically a "move" from a computer to a newer computer is like >> reinstallation of a program in some aspects, I guess...) >> 3. What happens when you try to view the graphs? - it works. A bit slow, >> it makes a pause for a second, but it is exactly like before the Big Sir's >> update. >> 4. Is there any way to get an error message from the crash? - I will try >> to get it asap! >> >> Sorry, I have a new question: is there a way to activate all my cards >> except for through the study menu or "command+d"? >> With best regards, S >> >> понедельник, 5 апреля 2021 г. в 04:00:09 UTC+3, [email protected]: >> >>> Hi sadkosad >>> >>> I've just tried this on my (Big Sur) machine and it works for me, so I'm >>> guessing it's something different between your machine and mine. I did >>> notice a similar error when I try to open the graphs though.... >>> >>> Could you share more details with me? >>> >>> 1. Did this happen when you updated Mnemosyne, or when you updated to >>> Big Sur? Or both? >>> 2. Did you try re-installing Mnemosyne with the latest version yet? >>> 3. What happens when you try to view the graphs? >>> 4. Is there any way to get an error message from the crash? For example, >>> I was able to follow the instructions at >>> https://www.howtogeek.com/356942/how-to-view-the-system-log-on-a-mac/ >>> and search for "mnemosyne" and find a bunch of log messages - if you could >>> copy/paste some of these to me privately (especially around the time of the >>> crash) it might help me understand what's breaking. >>> >>> Let me know. In the meantime I'll see what I can figure out about my >>> issue! >>> >>> On Sun, Apr 4, 2021 at 7:31 AM Peter Bienstman <[email protected]> >>> wrote: >>> >>>> Hi, >>>> >>>> I'm putting Devin, our Mac developer in Cc. >>>> >>>> Cheers, >>>> >>>> Peter >>>> >>>> >>>> On Sun, 4 Apr 2021, 16:23 [email protected], <[email protected]> wrote: >>>> >>>>> >>>>> Hi all, I recently installed a new update for Mac's BigSur and >>>>> encountered a new problem - if I try to activate cards the program >>>>> freezes >>>>> (and never unfreezes). I used this feature for years without any >>>>> problems, >>>>> I think I used it once after the update, and now I cannot access my >>>>> cards... I have restarted my Mac, tried to close everything except for >>>>> Mnemosyne - nothing works so far. Both Study/(de)activate cards and hot >>>>> keys for (de)activate cards menu (command+D) lead me to the same result. >>>>> Please, help! >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "mnemosyne-proj-users" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To view this discussion on the web visit >>>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com >>>>> >>>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>>> . >>>>> >>>> -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/1640738a-e8ac-4335-851f-6ce6397e94f4n%40googlegroups.com.
