Hi, sorry if I should not press the "reply to all" button all the time, I hope to clarify one thing with Devin: I got Mnemosyne diag information by following your instructions, thank you very, very much! What could I do with it? Is it fine if I just mail it to you directly? Sorry, I cannot find your email, it seems it is masked by google groups, either/or I don't know how to use google groups (the former is a priori correct).
понедельник, 5 апреля 2021 г. в 10:06:52 UTC+3, sadk...@gmail.com: > Dear Devin, > I'm sorry to hear that you also have a problem with the update! Thank you > very much for your questions, they are more like valuable suggestions to me! > 1. Did this happen when you updated Mnemosyne, or when you updated to Big > Sur? Or both? - Sorry, I only updated Big Sur. I use an old version of > Mnemosyne (2.7). It was probably stupid of me not to try updating it first. > 2. Did you try re-installing Mnemosyne with the latest version yet? - I > will try doing it after the backup, I was afraid to lose my progress, I > have 4.5k cards there. I will back up them and then I will try to > reinstall. The last time I moved from a machine to machine, it marked 5 > hundred cards as yet-to-learn, so I try to avoid doing reinstall : ) > (technically a "move" from a computer to a newer computer is like > reinstallation of a program in some aspects, I guess...) > 3. What happens when you try to view the graphs? - it works. A bit slow, > it makes a pause for a second, but it is exactly like before the Big Sir's > update. > 4. Is there any way to get an error message from the crash? - I will try > to get it asap! > > Sorry, I have a new question: is there a way to activate all my cards > except for through the study menu or "command+d"? > With best regards, S > > понедельник, 5 апреля 2021 г. в 04:00:09 UTC+3, de...@callysto.com: > >> Hi sadkosad >> >> I've just tried this on my (Big Sur) machine and it works for me, so I'm >> guessing it's something different between your machine and mine. I did >> notice a similar error when I try to open the graphs though.... >> >> Could you share more details with me? >> >> 1. Did this happen when you updated Mnemosyne, or when you updated to Big >> Sur? Or both? >> 2. Did you try re-installing Mnemosyne with the latest version yet? >> 3. What happens when you try to view the graphs? >> 4. Is there any way to get an error message from the crash? For example, >> I was able to follow the instructions at >> https://www.howtogeek.com/356942/how-to-view-the-system-log-on-a-mac/ >> and search for "mnemosyne" and find a bunch of log messages - if you could >> copy/paste some of these to me privately (especially around the time of the >> crash) it might help me understand what's breaking. >> >> Let me know. In the meantime I'll see what I can figure out about my >> issue! >> >> On Sun, Apr 4, 2021 at 7:31 AM Peter Bienstman <peter.b...@gmail.com> >> wrote: >> >>> Hi, >>> >>> I'm putting Devin, our Mac developer in Cc. >>> >>> Cheers, >>> >>> Peter >>> >>> >>> On Sun, 4 Apr 2021, 16:23 sadk...@gmail.com, <sadk...@gmail.com> wrote: >>> >>>> >>>> Hi all, I recently installed a new update for Mac's BigSur and >>>> encountered a new problem - if I try to activate cards the program freezes >>>> (and never unfreezes). I used this feature for years without any problems, >>>> I think I used it once after the update, and now I cannot access my >>>> cards... I have restarted my Mac, tried to close everything except for >>>> Mnemosyne - nothing works so far. Both Study/(de)activate cards and hot >>>> keys for (de)activate cards menu (command+D) lead me to the same result. >>>> Please, help! >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mnemosyne-proj-users" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to mnemosyne-proj-u...@googlegroups.com. >>>> To view this discussion on the web visit >>>> https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com >>>> >>>> <https://groups.google.com/d/msgid/mnemosyne-proj-users/026f26eb-f3db-4830-8cc3-73d0c74f80c5n%40googlegroups.com?utm_medium=email&utm_source=footer> >>>> . >>>> >>> -- You received this message because you are subscribed to the Google Groups "mnemosyne-proj-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to mnemosyne-proj-users+unsubscr...@googlegroups.com. To view this discussion on the web visit https://groups.google.com/d/msgid/mnemosyne-proj-users/dbc65e7e-1b8d-4fd6-aca0-934961e50311n%40googlegroups.com.
