* This is the modus mailing list * Concur! If you are not concerned about the lawsuit aspect then I guess you do what you see fit for your business. I am guessing the rest of us are advising you not to do so.
Here is an example of what might happen as this DID happen to us: An older customer claimed she missed an email from a family member announcing a funeral of another family member. When she called us on this we asked if she had checked her QT. She stated that she had forgotten about it. We checked for her and indeed the message was in there. Man, she was mad enough about THAT. If we had deleted it we could have been in a world of hurt. Drew -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike Herrera Sent: Tuesday, November 04, 2003 11:09 AM To: [EMAIL PROTECTED] Subject: [Modus] Webmail Addon v3 b273 * This is the modus mailing list * There is always the possibility of false positives. With the quarantine, the customer has the option and ability to check their quarantined email and to release it. If you delete an email that causes the customer damage because they didn't receive it and they never had the option to release it from a quarantine you can and may be sued and if you are sued you will lose. MikeH ---- I'm not afraid of heights. I'm afraid of widths. Mike Herrera Access One Online Services http://www.access-one.com -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Sovereen Sent: Tuesday, November 04, 2003 10:53 AM To: [EMAIL PROTECTED] Subject: [Modus] Webmail Addon v3 b273 * This is the modus mailing list * If Modus 3 is so accurate at detecting SPAM, is there a reason to have it quarantine messages as opposed to just deleting them? Seems like a large amount of hard drive space and database load for very little reason. We never announced the quarantine functionality to our users and set them all to Delete messages by default. A few users have changed to quarantine on their own over the past year, but not many. I'm almost thinking about getting rid of the quarantine altogether. I never really "got it" when it came to the quarantine. Am I missing something big? Dave ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
