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When a simple password error occurs at login the following error appears, in red:

An internal error occurred. Please try again later and contact your ISP if the problem 
persists.
Description : Login failed.
Code : &H800300CA

While the statement may be true in a computer mentality, it is a bit strong from a 
user point of view.  It isn't an "internal error" in the program, it is either a 
"meathead" error on the part of the customer, or a typo, or his account is suspended 
for non payment.

He probably should contact his ISP, etc., but could there be a less strong message for 
this "external error" like "Your e-mail name or password was not accepted by the 
server. Please try again and contact your ISP if the problem persists."?

Cary Fitch


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