* This is the modus mailing list *

If you do setup a message similar to this please use "provider" rather then ISP.  :)


Jon Benson
Mail/DNS/Linux Administrator
OzHosting.com


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Friday, 7 November 2003 1:18 AM
> To: [EMAIL PROTECTED]
> Subject: [Modus] Error Message
> 
> 
> * This is the modus mailing list *
> 
> When a simple password error occurs at login the following 
> error appears, in red:
> 
> An internal error occurred. Please try again later and 
> contact your ISP if the problem persists.
> Description : Login failed.
> Code : &H800300CA
> 
> While the statement may be true in a computer mentality, it 
> is a bit strong from a user point of view.  It isn't an 
> "internal error" in the program, it is either a "meathead" 
> error on the part of the customer, or a typo, or his account 
> is suspended for non payment.
> 
> He probably should contact his ISP, etc., but could there be 
> a less strong message for this "external error" like "Your 
> e-mail name or password was not accepted by the server. 
> Please try again and contact your ISP if the problem persists."?
> 
> Cary Fitch
> 
> 
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