* This is the modus mailing list *
Michael,
Perhaps you can post a complete list of the Hex codes to the mailing
list. Failing that at least let me get my hands on them under our NDA.
---
Monogamy leaves a lot to be desired.
(--------------------------------) {((((((
( Suneel Jhangiani ) /_ _ )
( Technical Director ) ( . . )
( Inter-Computer Technology Ltd. ) ( / )
(----------------------------------oOOo------------oOOo----)
( 40 James Street Tel: +44 (0) 20 7486 9601 )
( London W1U 1EU Fax: +44 (0) 7050 678 978 )
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-----Original Message-----
From: Lewis Watson [mailto:[EMAIL PROTECTED]
Sent: 06 November 2003 23:25
To: [EMAIL PROTECTED]
* This is the modus mailing list *
Is there anywhere we can actually decipher the seemingly useless hex
codes? Better yet - it would be nice for there to actually be a logical
error description as opposed to something like this...
An internal error occurred. Please try again later and contact your ISP
if
the problem persists.
Description : Login failed.
Code : &H800300CA
First - An internal error makes a customer think that they did not do
anything that would have caused the issue. Secondly. Smart error codes
such as - invalid password or invalid username would help greatly. Login
failed is already apparent so it doesn't do much to help and the
internal
error just further complicates the issue. Some customers think that
means
the server is broken rather than they entered Password as opposed to
password.
Thanks.
Lewis
----- Original Message -----
From: "Jon Benson" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, November 06, 2003 5:10 PM
Subject: [Modus] Error Message
* This is the modus mailing list *
If you do setup a message similar to this please use "provider" rather
then ISP. :)
Jon Benson
Mail/DNS/Linux Administrator
OzHosting.com
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
> Sent: Friday, 7 November 2003 1:18 AM
> To: [EMAIL PROTECTED]
> Subject: [Modus] Error Message
>
>
> * This is the modus mailing list *
>
> When a simple password error occurs at login the following
> error appears, in red:
>
> An internal error occurred. Please try again later and
> contact your ISP if the problem persists.
> Description : Login failed.
> Code : &H800300CA
>
> While the statement may be true in a computer mentality, it
> is a bit strong from a user point of view. It isn't an
> "internal error" in the program, it is either a "meathead"
> error on the part of the customer, or a typo, or his account
> is suspended for non payment.
>
> He probably should contact his ISP, etc., but could there be
> a less strong message for this "external error" like "Your
> e-mail name or password was not accepted by the server.
> Please try again and contact your ISP if the problem persists."?
>
> Cary Fitch
>
>
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