* This is the modus mailing list * At 10:56 AM 11/20/2003 -0500, you wrote: >* This is the modus mailing list * > >Hi Mike, > >Out of curiosity, at what frequency do you send reports to your end users? >We had two situations : >- we tried to send it daily, but people with multiple email aliases >complained that it was worse than receiving spam itself >- we tried to send it every 5 days, but then some people found false >positives and complained that even though they could release them, it was >too late and harm was done. > >Cheers, >Regis
We are setting ours to daily, and letting the end user change that or turn it off completely. Jim TDE >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf >Of Mike McTee >Sent: Thursday, November 20, 2003 10:47 >To: [EMAIL PROTECTED] >Subject: [Modus] false positives - Feature Request > > >* This is the modus mailing list * > > >Although we've not had complaints of false-positives in the 2 days since >upgrading to MM3 from 2.1.258, I agree that there are issues with >handling them through whitelists. Whitelists do have a very viable use >in alleviating all FP of any messages from specific senders, so I >appreciate the inclusion of those in the new version. > >If we experience FP after having MM3 running for several days at the >extreme level, we will have to deal with that on a user level. We've >always run the server at the extreme level and since enabling the >Reports a few weeks back, have had very few FP. We've had a couple of >users who didn't know (until we started sending reports) that we were >scanning for spam and viruses and wanted us to stop this on their >accounts because they had a way to do it "better" than we can. The >majority of responses we've received are a big "Thank You!" for keeping >the spam out of my inbox and the viruses away from my computer. > >I think the idea John has on creating a FP clickable link (or something >similar) on the Quarantine Report would work great, as long as we give >details in the heading portion of the report of what to use the FP link >for (and make the explanation understandable to a typical customer). >YMMV on "typical customer", but mine are the type requiring a lot of >hand-holding. :-) > >My hat is off to Vircom and the beta testers! ModusMail 3 is an >outstanding product thus far. Thank Y'all! > >I know this isn't the place to request a feature, this is just my $0.02. > > >Sincerely, >Mike McTee >Internet Systems Technician >Eastex Net (www.eastex.net) > > > > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >Behalf Of TDE Internet >Sent: Thursday, November 20, 2003 9:12 AM >To: [EMAIL PROTECTED] >Subject: [Modus] false positives - Feature Request > >* This is the modus mailing list * > >At 09:54 AM 11/20/2003 -0500, you wrote: >>* This is the modus mailing list * >> >>A nice feature would be a false positive link in the Webmail QT view >and >>a server wide definable email address to report them to. >> >>So user clicks false positive and it releases the message and emails it >>in an appropriate format to the defined email address. Then they can be >>reviewed and forward to Vircom if deemed necessary. >> >>John > >Bingo! ...we have a winner! :) > >Jim > > >>-----Original Message----- >>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>Behalf Of ISOC Network Operations >>Sent: Thursday, November 20, 2003 9:50 AM >>To: [EMAIL PROTECTED] >>Subject: [Modus] false positives >> >>* This is the modus mailing list * >> >>[EMAIL PROTECTED] >> >>John >> >>-----Original Message----- >>From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >>Behalf Of Robbie Ayers >>Sent: Thursday, November 20, 2003 9:40 AM >>To: [EMAIL PROTECTED] >>Subject: [Modus] false positives >> >>* This is the modus mailing list * >> >>Is there an any way to report false positive other then the admin >tools? >>Maybe an email address we can forward an attached email to. >> >>Robbie >> >> >> >>** >>To unsubscribe, send an Email to: [EMAIL PROTECTED] >>with the word "UNSUBSCRIBE" in the body or subject line. >> >> >>** >>To unsubscribe, send an Email to: [EMAIL PROTECTED] >>with the word "UNSUBSCRIBE" in the body or subject line. >> >> >>** >>To unsubscribe, send an Email to: [EMAIL PROTECTED] >>with the word "UNSUBSCRIBE" in the body or subject line. > > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. > > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
