* This is the modus mailing list * Hi Regis,
I have our reports set for every 5 days and the quarantine to delete after 10 days on Spam and 3 days on Viruses. Holding the virus messages for 3 days may be a waste, but I'm doing it to be on the safe side. This seems to give ample time for a normal person to release any False-Positives. Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net) 903-854-1169 -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Holstein, Regis Sent: Thursday, November 20, 2003 9:56 AM To: [EMAIL PROTECTED] Subject: [Modus] false positives - Feature Request * This is the modus mailing list * Hi Mike, Out of curiosity, at what frequency do you send reports to your end users? We had two situations : - we tried to send it daily, but people with multiple email aliases complained that it was worse than receiving spam itself - we tried to send it every 5 days, but then some people found false positives and complained that even though they could release them, it was too late and harm was done. Cheers, Regis -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Mike McTee Sent: Thursday, November 20, 2003 10:47 To: [EMAIL PROTECTED] Subject: [Modus] false positives - Feature Request * This is the modus mailing list * Although we've not had complaints of false-positives in the 2 days since upgrading to MM3 from 2.1.258, I agree that there are issues with handling them through whitelists. Whitelists do have a very viable use in alleviating all FP of any messages from specific senders, so I appreciate the inclusion of those in the new version. If we experience FP after having MM3 running for several days at the extreme level, we will have to deal with that on a user level. We've always run the server at the extreme level and since enabling the Reports a few weeks back, have had very few FP. We've had a couple of users who didn't know (until we started sending reports) that we were scanning for spam and viruses and wanted us to stop this on their accounts because they had a way to do it "better" than we can. The majority of responses we've received are a big "Thank You!" for keeping the spam out of my inbox and the viruses away from my computer. I think the idea John has on creating a FP clickable link (or something similar) on the Quarantine Report would work great, as long as we give details in the heading portion of the report of what to use the FP link for (and make the explanation understandable to a typical customer). YMMV on "typical customer", but mine are the type requiring a lot of hand-holding. :-) My hat is off to Vircom and the beta testers! ModusMail 3 is an outstanding product thus far. Thank Y'all! I know this isn't the place to request a feature, this is just my $0.02. Sincerely, Mike McTee Internet Systems Technician Eastex Net (www.eastex.net) -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of TDE Internet Sent: Thursday, November 20, 2003 9:12 AM To: [EMAIL PROTECTED] Subject: [Modus] false positives - Feature Request * This is the modus mailing list * At 09:54 AM 11/20/2003 -0500, you wrote: >* This is the modus mailing list * > >A nice feature would be a false positive link in the Webmail QT view and >a server wide definable email address to report them to. > >So user clicks false positive and it releases the message and emails it >in an appropriate format to the defined email address. Then they can be >reviewed and forward to Vircom if deemed necessary. > >John Bingo! ...we have a winner! :) Jim >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >Behalf Of ISOC Network Operations >Sent: Thursday, November 20, 2003 9:50 AM >To: [EMAIL PROTECTED] >Subject: [Modus] false positives > >* This is the modus mailing list * > >[EMAIL PROTECTED] > >John > >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On >Behalf Of Robbie Ayers >Sent: Thursday, November 20, 2003 9:40 AM >To: [EMAIL PROTECTED] >Subject: [Modus] false positives > >* This is the modus mailing list * > >Is there an any way to report false positive other then the admin tools? >Maybe an email address we can forward an attached email to. > >Robbie > > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. > > >** >To unsubscribe, send an Email to: [EMAIL PROTECTED] >with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
