you can use the TestFlight SDK to capture logging and debug information from a user's device
does the standard Maps app work on the customer's device? Do they have something disabled in Setting that could affect a map control (Location Services?) On Thu, Apr 26, 2012 at 3:20 PM, activa <[email protected]> wrote: > I am completely desperate, so this is my last hope to find a solution to a > problem which is driving me insane. > > I am writing an iPad app for a customer, and the app is distributed via > .IPA > adhoc builds. My customer has 3 iPads (all iPad 2) running iOS 5.1. The app > crashes every time a MKMapView is shown and there is any interaction with > the map (panning/zooming). The same app never crashes on any of the 5 (!) > iPads I have here (a mix of iPad 1, iPad 2 and iPad 3, running iOS 5.0, 5.1 > and 4.3). > > Important things to know about this situation: > - The view has been stripped down to the bare minimum. There's just a > single > MKMapView with no event handlers. It does have annotations > - I have tried sending debug and release builds to the customer, but the > result is the same > - The apps I tried on our iPads were the exact same binaries (.IPA files) > that were sent to the customer > - I have tried setting the UnhandledException handler in AppDomain, but it > is never called > > I have no access to the customer's devices, and there's no way I can ask > them to install Xcode to view the crashlogs or console output. > > So in short, the app crashes on ALL 3 iPads of the customer, and on NONE of > the 5 iPads I have here, using the exact same builds (identical binaries). > The crash happens when panning/zooming a MKMapView. > > I am completely clueless... > > > > > -- > View this message in context: > http://monotouch.2284126.n4.nabble.com/MKMapView-crashing-on-all-my-customer-s-iPads-runs-fine-on-ours-tp4590869p4590869.html > Sent from the MonoTouch mailing list archive at Nabble.com. > _______________________________________________ > MonoTouch mailing list > [email protected] > http://lists.ximian.com/mailman/listinfo/monotouch >
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