The standard Maps app works fine on their devices I am using the TestFlight SDK, but there are no crash logs being sent, and there are no unhandled managed exceptions being thrown.
The map is being shown just fine, but whenever they try to move it or zoom it, the app just quits. jawbrey wrote > > you can use the TestFlight SDK to capture logging and debug information > from a user's device > > does the standard Maps app work on the customer's device? Do they have > something disabled in Setting that could affect a map control (Location > Services?) > > On Thu, Apr 26, 2012 at 3:20 PM, activa <philippe@> wrote: > >> I am completely desperate, so this is my last hope to find a solution to >> a >> problem which is driving me insane. >> >> I am writing an iPad app for a customer, and the app is distributed via >> .IPA >> adhoc builds. My customer has 3 iPads (all iPad 2) running iOS 5.1. The >> app >> crashes every time a MKMapView is shown and there is any interaction with >> the map (panning/zooming). The same app never crashes on any of the 5 (!) >> iPads I have here (a mix of iPad 1, iPad 2 and iPad 3, running iOS 5.0, >> 5.1 >> and 4.3). >> >> Important things to know about this situation: >> - The view has been stripped down to the bare minimum. There's just a >> single >> MKMapView with no event handlers. It does have annotations >> - I have tried sending debug and release builds to the customer, but the >> result is the same >> - The apps I tried on our iPads were the exact same binaries (.IPA files) >> that were sent to the customer >> - I have tried setting the UnhandledException handler in AppDomain, but >> it >> is never called >> >> I have no access to the customer's devices, and there's no way I can ask >> them to install Xcode to view the crashlogs or console output. >> >> So in short, the app crashes on ALL 3 iPads of the customer, and on NONE >> of >> the 5 iPads I have here, using the exact same builds (identical >> binaries). >> The crash happens when panning/zooming a MKMapView. >> >> I am completely clueless... >> >> >> >> >> -- >> View this message in context: >> http://monotouch.2284126.n4.nabble.com/MKMapView-crashing-on-all-my-customer-s-iPads-runs-fine-on-ours-tp4590869p4590869.html >> Sent from the MonoTouch mailing list archive at Nabble.com. >> _______________________________________________ >> MonoTouch mailing list >> MonoTouch@.ximian >> http://lists.ximian.com/mailman/listinfo/monotouch >> > > _______________________________________________ > MonoTouch mailing list > MonoTouch@.ximian > http://lists.ximian.com/mailman/listinfo/monotouch > -- View this message in context: http://monotouch.2284126.n4.nabble.com/MKMapView-crashing-on-all-my-customer-s-iPads-runs-fine-on-ours-tp4590869p4590884.html Sent from the MonoTouch mailing list archive at Nabble.com. _______________________________________________ MonoTouch mailing list MonoTouch@lists.ximian.com http://lists.ximian.com/mailman/listinfo/monotouch
