Bonjour Philippe, Do you have any crash logs ? If so can you open a bug report at http://bugzilla.xamarin.com and attach them to it ? We'll look at them asap.
Also (long shot) but do you use Console.WriteLine in your application ? If you're using an old (before 5.2.4) MonoTouch then non development iOS devices might have issues wrt stdout [1]. Updating your MonoTouch version or removing all C.WL would fix this. Regards, Sebastien [1] http://spouliot.wordpress.com/2012/03/13/ios-5-1-vs-stdout/ On Thu, Apr 26, 2012 at 4:26 PM, activa <[email protected]> wrote: > The standard Maps app works fine on their devices > > I am using the TestFlight SDK, but there are no crash logs being sent, and > there are no unhandled managed exceptions being thrown. > > The map is being shown just fine, but whenever they try to move it or zoom > it, the app just quits. > > > > jawbrey wrote >> >> you can use the TestFlight SDK to capture logging and debug information >> from a user's device >> >> does the standard Maps app work on the customer's device? Do they have >> something disabled in Setting that could affect a map control (Location >> Services?) >> >> On Thu, Apr 26, 2012 at 3:20 PM, activa <philippe@> wrote: >> >>> I am completely desperate, so this is my last hope to find a solution to >>> a >>> problem which is driving me insane. >>> >>> I am writing an iPad app for a customer, and the app is distributed via >>> .IPA >>> adhoc builds. My customer has 3 iPads (all iPad 2) running iOS 5.1. The >>> app >>> crashes every time a MKMapView is shown and there is any interaction with >>> the map (panning/zooming). The same app never crashes on any of the 5 (!) >>> iPads I have here (a mix of iPad 1, iPad 2 and iPad 3, running iOS 5.0, >>> 5.1 >>> and 4.3). >>> >>> Important things to know about this situation: >>> - The view has been stripped down to the bare minimum. There's just a >>> single >>> MKMapView with no event handlers. It does have annotations >>> - I have tried sending debug and release builds to the customer, but the >>> result is the same >>> - The apps I tried on our iPads were the exact same binaries (.IPA files) >>> that were sent to the customer >>> - I have tried setting the UnhandledException handler in AppDomain, but >>> it >>> is never called >>> >>> I have no access to the customer's devices, and there's no way I can ask >>> them to install Xcode to view the crashlogs or console output. >>> >>> So in short, the app crashes on ALL 3 iPads of the customer, and on NONE >>> of >>> the 5 iPads I have here, using the exact same builds (identical >>> binaries). >>> The crash happens when panning/zooming a MKMapView. >>> >>> I am completely clueless... >>> >>> >>> >>> >>> -- >>> View this message in context: >>> http://monotouch.2284126.n4.nabble.com/MKMapView-crashing-on-all-my-customer-s-iPads-runs-fine-on-ours-tp4590869p4590869.html >>> Sent from the MonoTouch mailing list archive at Nabble.com. >>> _______________________________________________ >>> MonoTouch mailing list >>> [email protected] >>> http://lists.ximian.com/mailman/listinfo/monotouch >>> >> >> _______________________________________________ >> MonoTouch mailing list >> [email protected] >> http://lists.ximian.com/mailman/listinfo/monotouch >> > > > -- > View this message in context: > http://monotouch.2284126.n4.nabble.com/MKMapView-crashing-on-all-my-customer-s-iPads-runs-fine-on-ours-tp4590869p4590884.html > Sent from the MonoTouch mailing list archive at Nabble.com. > _______________________________________________ > MonoTouch mailing list > [email protected] > http://lists.ximian.com/mailman/listinfo/monotouch _______________________________________________ MonoTouch mailing list [email protected] http://lists.ximian.com/mailman/listinfo/monotouch
