Re: [MOPO] Help please, VINTAGE CINEMART, have they vanished???

Mon, 11 Sep 2006 18:53:14 -0700

I hope this works out for all parties involved.

For Frank Santos, if he is seriously ill. I wish him speedy recovery!! So he can get back to linen backing and restoration.

For all his customers. I know what you are dealing with. I use to send out my posters for restoration as well. I always thought the customer service side was somewhat weak out there, no communication/updates ... just sit and wait for a few months and hope to hear something.

Mind you this was a wile back. Things must have changed at some of the Resto shops.

When I decided to go in to the field of restoration. I made it priority to have constant communication with my clients. Incl. picture of your poster arrived at my studio .. report and picture in progress and a finished picture of  the poster.

Two major reason.

1. that's exactly how I would like to be treated sending my posters out. I am a collector just like you.

2. I knew in order two build my business, I needed to build trust and confidence with all my clients and future clients by making my self a very public person. So here I am on Mopo and NS4 and pretty much anywhere else. I have made my self  very vulnerable, purposely!!

So there is no room for bad business practices!! My reputation, its all I have.

But also, I really enjoy the interaction with fellow collectors.

I hope this will all clear up,

Best,
Dario @ www.vintagemovieart.ca
Restoring Hollywood one Poster at A time






Brek Anderson wrote:



  
Hi David, 

I have had only a couple of responses as well. I sent six valuable posters
for linen backing via winning MBP auction. I was told by Frank via email
about 3 weeks after an email that he had received them, but had yet to
review what needs to be done. Again the health issue was the limiting
factor. He said he had just got out of the hospital and was going to be back
in the workshop within a week. That was over a month ago and no more
response. I hope all is well, but the no response is very concerning. It
doesn't leave me with allot of confidence in MPB vrs. Ebay. I have had
thousands of buys and sells on eBay with no problem.  I was banking on the
MPB reputation based on how much it had been hyped on MOPO. Now I am out the
money spent (over $200) as well as $1000's of dollars worth of posters that
I don't know if I will get back. At least with eBay I could find if the
seller was still viable or active and could have at least had a track record
before sending off my posters. I think MPB ought to step in and find out
what is going on and how we can get our posters done and back or get the
posters and money back.  I no longer have confidence to bid on MBP unless
this is resolved.

Thanks,
Brek

-----Original Message-----
From: MoPo List [mailto:[email protected]] On Behalf Of Richard
Del Belso
Sent: Monday, September 11, 2006 5:17 PM
To: [email protected]
Subject: Re: [MOPO] Help please, VINTAGE CINEMART, have they vanished???

David:
this is a MoPoer's nightmare. i wish i could help you but I don't have any 
more info about these people than you do. all I know is that I have bought 
things from them in the past, and have communicated with them by 
e-mail...always with positive results. As a matter of fact, i was going to 
do just what you did when i saw their offer on MoviePosterBid .com
i hope this incident ends well for you...and for them.
   Richard

<html><div><FONT face="Lucida Handwriting, Cursive">Richard Del 
Belso</FONT></div></html>




  

  

    
From: David Lieberman <[EMAIL PROTECTED]>
Reply-To: [EMAIL PROTECTED]
To: [email protected]
Subject: [MOPO] Help please, VINTAGE CINEMART, have they vanished???
Date: Mon, 11 Sep 2006 12:10:59 EDT




To all mopo'rs

The last thing I want to do is bring this public. I have been  extremely
patient as I have been told Frank Santos has been having  health problems. 
I do
not know him personally but I am not heartless  and I can understand what 
he is
going through. I have been trying to get  this straightened out on my own 
now
for over two weeks with no luck.

I have not heard from them. I have sent numerous emails that have not  been
responded to. I use AOL, and they do too so I'm sure they are  receiving my
emails. It has been over a month and all I received was a  brief email with
    

  

  

  

  

    
very
little info.. And that was over a week ago.

I have sent them three very valuable posters for linen backing. I won  a
linen backing auction from them on movie poster bid.

I need one of them back desperately for a client.

I have asked him repeatedly through email for a phone number, no  response.

Why would he refuse to give me a phone number?

I finally tracked down a phone number. I have called it for 3 days  now and
it is a constant busy signal.

In my book, non communication with clients is just  plain inexcusable.

I hate to assume the worst and I really hope he is ok and there  is a 
logical
explanation.

If anybody has any way of contacting him please let me know.


Thanks,


David Lieberman
CineMasterpieces
602 309 0500



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