You are so right, Michael. That drives me nuts!
Andrea
On Jun 30, 2008, at 9:51 PM, Michael B wrote:
recently, many posts addressed Paypal's outrageous redesign of their
site to confuse purposefully its users whereby bank accounts were
used as the source of funds instead of the user's credit card. i
was duped last month, but luckily the seller (in france) refunded my
money whereupon i re-sent the money with credit card. then i spoke
to PAYPAL INDIA......... SUCH GIBBERISH AND BS IN UNINTELLIGIBLE
ENGLISH. Several calls!!!
on friday, another improvement of parpal did not let me override the
billed amount. i had to send the seller extra money, based upon
other dealings. so i called Paypal. Or should i say, PAYPAL
INDIA......... SUCH GIBBERISH AND BS IN UNINTELLIGIBLE ENGLISH.
so i wrote to Paypal, friday: 'i am very disappointed with
my many recent calls to paypal.
it is horrible that so many reps are in india that lack
the ability
to speak intelligble english.
i have had to hang up, and re-try and re-try and retry
and re-try
until i got the USA. on some occasions, i called ebay
directly to assist me.
A nice Paypal rep from Nebraska called me today. Very friendly, and
said that Paypal has received many complaints about (1) the new
screen and, (2) INDIA.
I told Paypal of MOPO and that Paypal is often the discussion. I
suggest to each and every one of you that you go to your paypal
account, hit the link, CONTACT US, and politely explain your
frustrations.
AND--------a few days ago, i received a $100 purchase credit from
paypal. perhaps it was due to my call last month.
THIS IS LIKE THE EMPEROR'S NEW CLOTHES. EVERYONE KNOWS THE PROBLEM
OF INDIA, AND SOME BELIEVE WRONGFULLY THAT IT IS NOT POLITICALLY
CORRECT TO COMPLAIN.
Paypal deals with money. A mistake could be very costly. Shouldnt
you expect the agent at the other end to speak intelligible english?
michael
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