The solution is simple. They need to hire interpreters to get on the line
with you and the Indian employee, and they could translate everything the
Indian employee says to you. Problem solved!

That makes about as much sense as sending tons of gift certificates to
anyone who complains about any eBay or PayPal transaction.

But wait. On the surface, sending out tons of gift certificates to anyone
who complains about any eBay or PayPal transaction seems like a bizarre way
to fix a problem. But consider that this policy ENCOURAGES people to make
lots of complaints, and that surely also encourages them to leave bad
feedback and DSR scores, and all it takes is just a few bad scores to knock
most sellers out of the 15% or 5% discounts, so they are likely funding the
gift certificates out of the refunds they are not having to give, and they
make themselves look like great guys with the buyers at the sellers expense!

Bruce

On Mon, Jun 30, 2008 at 8:51 PM, Michael B <[EMAIL PROTECTED]> wrote:

> recently, many posts addressed Paypal's outrageous redesign of their site
> to confuse purposefully its users whereby bank accounts were used as the
> source of funds instead of the user's credit card.  i was duped last
> month, but luckily the seller (in france) refunded my money whereupon i
> re-sent the money with credit card.  then i spoke to PAYPAL INDIA.........
> SUCH GIBBERISH AND BS IN UNINTELLIGIBLE ENGLISH.  Several calls!!!
>
> on friday, another improvement of parpal did not let me override the billed
> amount.  i had to send the seller extra money, based upon other dealings.
> so i called Paypal.  Or should i say, PAYPAL INDIA.........  SUCH GIBBERISH
> AND BS IN UNINTELLIGIBLE ENGLISH.
>
> so i wrote to Paypal, friday:  *'i  am  very  disappointed  with
>
> my  many  recent  calls  to  paypal.
>
> it  is  horrible  that  so  many  reps  are  in  india  that  lack  the
> ability
>
> to  speak  intelligble  english.
>
> i  have  had  to  hang  up,  and  re-try  and  re-try  and  retry  and
> re-try
>
> until i  got  the  USA.   on  some  occasions,  i  called  ebay  directly
> to  assist me.
>
> *
> A nice Paypal rep from Nebraska called me today.  Very friendly, and said
> that Paypal has received many complaints about (1) the new screen and, (2)
> INDIA.
>
> I told Paypal of MOPO and that Paypal is often the discussion.  I suggest
> to each and every one of you that you go to your paypal account, hit the
> link, CONTACT US, and politely explain your frustrations.
>
> AND--------a few days ago, i received a $100 purchase credit from paypal.
> perhaps it was due to my call last month.
>
> THIS IS LIKE THE EMPEROR'S NEW CLOTHES.  EVERYONE KNOWS THE PROBLEM OF
> INDIA, AND SOME BELIEVE WRONGFULLY THAT IT IS NOT POLITICALLY CORRECT TO
> COMPLAIN.
>
> Paypal deals with money.  A mistake could be very costly.  Shouldnt you
> expect the agent at the other end to speak intelligible english?
>
>
> michael
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