Sorry I don't agree. In my experience the representatives in India speak
better English than most of the people you speak to on the streets of
New York who were born here. FRANC

-----Original Message-----
From: MoPo List [mailto:[EMAIL PROTECTED] On Behalf Of Bruce
Hershenson
Sent: Tuesday, July 01, 2008 6:29 AM
To: [email protected]
Subject: Re: [MOPO] Paypal............please speak english


The solution is simple. They need to hire interpreters to get on the
line with you and the Indian employee, and they could translate
everything the Indian employee says to you. Problem solved!
 
That makes about as much sense as sending tons of gift certificates to
anyone who complains about any eBay or PayPal transaction.
 
But wait. On the surface, sending out tons of gift certificates to
anyone who complains about any eBay or PayPal transaction seems like a
bizarre way to fix a problem. But consider that this policy ENCOURAGES
people to make lots of complaints, and that surely also encourages them
to leave bad feedback and DSR scores, and all it takes is just a few bad
scores to knock most sellers out of the 15% or 5% discounts, so they are
likely funding the gift certificates out of the refunds they are not
having to give, and they make themselves look like great guys with the
buyers at the sellers expense!
 
Bruce


On Mon, Jun 30, 2008 at 8:51 PM, Michael B <[EMAIL PROTECTED]> wrote:


recently, many posts addressed Paypal's outrageous redesign of their
site to confuse purposefully its users whereby bank accounts were used
as the source of funds instead of the user's credit card.  i was duped
last month, but luckily the seller (in france) refunded my money
whereupon i re-sent the money with credit card.  then i spoke to PAYPAL
INDIA.........  SUCH GIBBERISH AND BS IN UNINTELLIGIBLE ENGLISH.
Several calls!!!

on friday, another improvement of parpal did not let me override the
billed amount.  i had to send the seller extra money, based upon other
dealings.  so i called Paypal.  Or should i say, PAYPAL INDIA.........
SUCH GIBBERISH AND BS IN UNINTELLIGIBLE ENGLISH.

so i wrote to Paypal, friday:  'i  am  very  disappointed  with   

my  many  recent  calls  to  paypal.  
  
it  is  horrible  that  so  many  reps  are  in  india  that  lack  the
ability  

to  speak  intelligble  english.    
  
i  have  had  to  hang  up,  and  re-try  and  re-try  and  retry  and
re-try  

until i  got  the  USA.   on  some  occasions,  i  called  ebay
directly  to  assist me. 


A nice Paypal rep from Nebraska called me today.  Very friendly, and
said that Paypal has received many complaints about (1) the new screen
and, (2) INDIA.

I told Paypal of MOPO and that Paypal is often the discussion.  I
suggest to each and every one of you that you go to your paypal account,
hit the link, CONTACT US, and politely explain your frustrations.

AND--------a few days ago, i received a $100 purchase credit from
paypal.  perhaps it was due to my call last month.

THIS IS LIKE THE EMPEROR'S NEW CLOTHES.  EVERYONE KNOWS THE PROBLEM OF
INDIA, AND SOME BELIEVE WRONGFULLY THAT IT IS NOT POLITICALLY CORRECT TO
COMPLAIN.

Paypal deals with money.  A mistake could be very costly.  Shouldnt you
expect the agent at the other end to speak intelligible english?


michael 

  _____  

Get the Moviefone Toolbar
<http://toolbar.aol.com/moviefone/download.html?ncid=aolcmp0005000000001
1> . Showtimes, theaters, movie news, & more! 
Visit the MoPo Mailing List Web Site at www.filmfan.com
<http://www.filmfan.com/> 
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.




Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [EMAIL PROTECTED]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.




         Visit the MoPo Mailing List Web Site at www.filmfan.com
   ___________________________________________________________________
              How to UNSUBSCRIBE from the MoPo Mailing List
                                    
       Send a message addressed to: [EMAIL PROTECTED]
            In the BODY of your message type: SIGNOFF MOPO-L
                                    
    The author of this message is solely responsible for its content.

Reply via email to