eBays latest brainstorm/innovation/enhancement is that on Sept 1st they will
be using a formula for advising bidders when they should receive their
purchases. This is another invitation for buyers to give low ratings or
negative feedback. It may possibly be OK for people who sell on the US site
to customers within the US but if you sell internationally it is almost
certain that they will be making errors with their calculations and not
taking into account that goods are being shipped from another country.
John
JOHN REID VINTAGE MOVIE MEMORABILIA
Website: www.moviemem.com
PO Box 92
Palm Beach
Qld 4221
Australia
----- Original Message -----
From: "Richard Halegua Comic Art" <[email protected]>
To: <[email protected]>
Sent: Sunday, August 22, 2010 8:33 AM
Subject: Re: [MOPO] How Would You Handle This eBay Retraction?
why block him?
his explanation sounds reasonable enough
I think you're making a mountain out of a molehill Michael
fleaBay sucks is the problem..
At 03:06 PM 8/21/2010, Michael Spampinato wrote:
One of my posters up on eBay had a bid retraction. Only bid on it so far
and only for $10. No big whoop EXCEPT the reason the bidder used was
"Could not contact seller."
I wrote him and asked how he contacted me as I was concerned there may
have been or currently may be an eBay glitch in Messages. Well he replied
and this is a direct quote:
"Unfortunately ebay does not allow a person to state their real reason for
the retraction. They only give you 3 choices and none made sense. I
selected the one of least resistance. I retracted it because I bid too
fast and looked at the close up pictures today. I realized that I could
not display it as is, and the cost of linen backing was too much for this
poster.
I am sorry for the reason but if you go to the ebay site map and try to
retract any bid you made (you don't have to retract it) but just go there
and you will see what I am talking about.
Again, I am sorry but it was the easiest one to check off."
What really troubles me is this retraction can make it sound like I am
either unreachable or ignoring questions from bidders. Neither is a
positive thing for an eBay seller.
What, if anything, would you do?
I am considering putting him on my blocked bidder list and relisting the
item (no other bids on it so far) just to get rid of that retraction
comment.
Thanks
Pov
-----
May the holes in your collection be filled and the ideas in your head be
shared.
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