Actually, Rich, that's not necessarily true, especially if you are a non-US 
buyer, it depends on the settings. I recently wanted to ask a US seller whether 
he would ship to Canada and I got the same message as Helmut, with NO options.

I think this is a new setting for US eBay sellers who do not want to ship 
overseas. It means, rather than answering questions from buyers in countries 
they do not ship to, they can simply choose NOT to answer questions.

Dave
  ----- Original Message ----- 
  From: Richard Halegua Comic Art 
  To: [email protected] 
  Sent: Friday, December 17, 2010 2:05 PM
  Subject: Re: [MOPO] Another eBay issue


  Claude is correct that it's keeping people from contacting each other.
  but there are other ways. You can actually get all seller information by 
requesting it via a special form. even includes an address & phone #

  to Helmut's original query.. yes.. ebay has made you jump through a couple 
extra hoops, but if you choose "other" in questions, you get a pop out with a 
box to enter a question yourself


  At 10:57 AM 12/17/2010, Claude Litton wrote:

    Yes--I've gotten that and it is another of their ways to keep you from 
contacting sellers privately.  They have done far more than preventing off-ebay 
private transactions.  They have encouraged shill bidding and there is no way 
to check if it is being done or to inform ebay about shill bidding.
     
    Buyer beware is never more important than now.
     
    Claude Litton
     
    In a message dated 12/17/2010 1:46:27 P.M. Eastern Standard Time, 
[email protected] writes:

      I just tried to ask a question about a poster on eBay, but instead of the 
contact box, they only give me this:


      'We're sorry we couldn't find an answer for you. Unfortunately, this 
seller is not able to respond to your question. We suggest reviewing the item 
again to see if your answer is in the seller's listing.'


      Has anyone ever had this before? Is there a default setting, that allows 
you to refuse any contact with potential buyers or this eBay's idea of a joke???


      Helmut


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