Hi MOPO,
I have to agree with the "bogus" (Always different) information that is
forthcoming from the Post Office "various" clerks.
But......would like to pass this on for info, however, check it out for
yourself; please do no take my word for it.......I recently had a shipment
to Germany and received a dispute from the buyer that he had not received
it. For whatever reason I called Paypal and guess what.....Paypal sent me
to a department that assisted me for the next few days......More
important. THEY TRACKED THE SHIPMENT TO THE ADDRESS IT WAS GOING BY USING
THE "CUSTOMS LABLE" I had no idea that there was even a remote chance that
customs would do this.....They Did! ....and of course I got my money!
Again........better check this all out for yourself, but.......it was
certainly news to me. Perhaps some of you out there already knew this, but
for you that have difficulties.....Check it out!
Anyway, on to more important things, Happy Holidays to all you guys and
gals of MOPO enjoy the season.........Vaughn (yeh!....I am still on MOPO
just a quiet bystander)
At 08:47 AM 12/19/2011 -0500, Franc wrote:
Isn't it interesting that postal clerk all seem to have a tenuous grasp of
postal regulations and fees? I can't tell you how many timesI've gotten
totally conflicting information about the same issue from postal employees
including their phone customer support personnel. FRANC
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, December 19, 2011 8:23 AM
To: [email protected]
Cc: [email protected]
Subject: Re: [MOPO] PayPal Seller Protection
Hi, Franc,
Not certain this is accurate, but I was told by an employee at the Post
Office that it costs $11.50 extra for a
tracking number for a package sent internationally from the U.S. Quite an
addition to the costly amount already when shipping items overseas....
Rick
In a message dated 12/19/2011 5:16:31 A.M. Pacific Standard Time,
[email protected] writes:
Recently there was a lot of back and forth on this board in connection
with PayPal Seller Protection in connection with International Sales.
For the record, here's what PayPal indicates are its guidelines:
" Protection for items not received
When you ship to the address on this page and provide proof that the
item was delivered, you're protected against claims for items not
received. For complete requirements, see terms.
Protection for unauthorized payments
When you ship to the address on this page and provide proof that the
item was shipped, you're protected against claims for unauthorized
payments. For complete requirement, see terms. "
In other words, merely providing proof of shipment is not enough to
claim Seller Protection for items not received. You must provide proof
of delivery. About a week ago, after the flurry of e-mails on this
board, I tried out Stamps.com and shipped my first package by
International Air Mail. So far my tracking record on Stamps.com
indicates that I've provided Electronic Shipping information. This is NO
indication in the Tracking History that the package was shipped by USPS.
I'm going to track this package closely to see if delivery confirmation
is ever provided and will report back.
FRANC
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