I'm a dealer myself, so I can obviously understand any seller's aggravation
when a package gets lost, and I'm certainly the last person who has anything
positive to say about Paypal...
However, when it comes to shipping costs, I RECEIVE at the very least 100
international packages every year, most likely a lot more. 100 packages sent
with First Class Mail International would cost me about $12 each, $1,200 total.
The same 100 packages shipped PRIORITY MAIL, at a cost of about $24 each would
result in $2,400 in total shipping costs. That's roughly $1,200 in additional
shipping costs in a single year alone.
I like to have a tracking number for really expensive items, but even with
items of $100 value, I could afford to LOSE almost a dozen packages, or more
than 10% (!!!!) of my incoming mail, and without ever filing for a refund, I
would STILL be a couple of hundreds bucks ahead. Now my ACTUAL loss rate is WAY
UNDER 1%. Postal services may be slow, but sooner or later, almost anything
tends to show up again.
For me, the math is pretty simple: Using Priority Mail all the way would cost
me a four-digit amount extra every year, so instead, all I ask from the seller
is a proof of shipment, and IN RETURN I agree to cover the risk of a possible
loss.
On the other hand, if I'm made to pay for Priority Mail, I will of course use
any chance Paypal gives me to get my money back. (I currently have a Priority
package that should have been shipped about six weeks ago, about $400 value,
and the seller says he's lost the tracking number. Although I'm pretty
optimistic that it'll show up eventually, I will of course file a claim with
Paypal in this case.)
Helmut
> Well, maybe whomever you got at PayPal was more charitable to you than the
> person I contacted, who told me in no uncertain terms that the customs label
> can not be used for either tracking or proof of shipment. This occurred two
> months ago and I was out about $300 in revenue. If you input an
> international customs # into the USPS website, all you get is a certification
> indicating that the package was presented to the Post Office in your origin
> city and no delivery information whatsoever. FRANC
>
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