Helmut the one thing you do not mention, and that most people are not
aware of, but I am because we send so many packages, is that anything
over 4 lbs to overseas destinations can only be shipped by Priority Mail.
it adds alot to the cost of a package.. but we can't do anything
about it unless we ship by UPS, which costs even more!!
no doubt that shipping costs are a tremendous deterrent to some
people when bidding and ultimately, they bid less to balance out
shipping costs.
it's like adding a seller's fee to every poster as it comes out of my results
Rich
At 03:01 AM 12/20/2011, Helmut Hamm wrote:
I'm a dealer myself, so I can obviously understand any seller's
aggravation when a package gets lost, and I'm certainly the last
person who has anything positive to say about Paypal...
However, when it comes to shipping costs, I RECEIVE at the very
least 100 international packages every year, most likely a lot more.
100 packages sent with First Class Mail International would cost me
about $12 each, $1,200 total. The same 100 packages shipped PRIORITY
MAIL, at a cost of about $24 each would result in $2,400 in total
shipping costs. That's roughly $1,200 in additional shipping costs
in a single year alone.
I like to have a tracking number for really expensive items, but
even with items of $100 value, I could afford to LOSE almost a dozen
packages, or more than 10% (!!!!) of my incoming mail, and without
ever filing for a refund, I would STILL be a couple of hundreds
bucks ahead. Now my ACTUAL loss rate is WAY UNDER 1%. Postal
services may be slow, but sooner or later, almost anything tends to
show up again.
For me, the math is pretty simple: Using Priority Mail all the way
would cost me a four-digit amount extra every year, so instead, all
I ask from the seller is a proof of shipment, and IN RETURN I agree
to cover the risk of a possible loss.
On the other hand, if I'm made to pay for Priority Mail, I will of
course use any chance Paypal gives me to get my money back. (I
currently have a Priority package that should have been shipped
about six weeks ago, about $400 value, and the seller says he's lost
the tracking number. Although I'm pretty optimistic that it'll show
up eventually, I will of course file a claim with Paypal in this case.)
Helmut
Well, maybe whomever you got at PayPal was more charitable to you
than the person I contacted, who told me in no uncertain terms that
the customs label can not be used for either tracking or proof of
shipment. This occurred two months ago and I was out about $300 in
revenue. If you input an international customs # into the USPS
website, all you get is a certification indicating that the package
was presented to the Post Office in your origin city and no
delivery information whatsoever. FRANC
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