Seems to me a professional auction company would tell the customer to do a inventory. Not everyone knows what to do when they are selling something at auction. It's not an everyday occurrence after all. A little customer service goes a long way. JW
________________________________ From: Geraldine Kudaka <[email protected]> To: [email protected] Sent: Wednesday, June 6, 2012 9:40 PM Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services These conversations move very rapidly, especially when one gets loopy after a lot of hours writing emails. My apologies... I don't know if you've been following the discussion about our submissions to Heritage and our stock -- which we had been told by Grey were tagged and inventoried -- "disappearing". We were never paid for them and they weren't returned. After Heritage only listed a portion of our posters on their inventory, Rudy Franchi told us Heritage didn't want the common posters -- like the Judge Dredd double sided transparency posters used in light box marquees we had sent in our first consignment batch -- and suggested we consign the higher valued posters to Heritage, and common posters like the aforementioned Dredd to Bruce. I posted my submission to Bruce on MOPO because there was a lot of talk about my responsibility for sending an un-inventoried lot to Heritage. In fact, some MOPOers said I was to blame for their "disappearance" at Heritage because I hadn't inventoried them or pursued Grey about their status. Well, at the same time we sent our 2nd batch of posters to Heritage, we sent an equal sized consignment batch to Bruce. Like the Heritage consignment, this consignment to Bruce was not inventoried. I haven't been posting Bruce illegally appropriated my goods because there wasn't a problem with payments or returns. The deal was straight ahead and worked without any effort on my part. And if Bruce wears a kilt or has good legs... well, I couldn't say. ________________________________ From: Rix Posterz <[email protected]> To: [email protected] Sent: Wednesday, June 6, 2012 8:55 PM Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services Wait...maybe I missed something. Does Bruce wear a kilt? Is that what you're saying? In a message dated 6/6/2012 5:44:47 P.M. Pacific Daylight Time, [email protected] writes: I did forget to mention you, Bruce... Sorry.. Mistake as you were the inspiration for my disgruntled attitude... Your regular payments to our Paypal account was what kept Heritage's lack of payments in the forefront of my mind. > > > >Even though your company has done phenomenallywell -- an inspiration for any >ebay seller that yes, there is life after ebay -- Heritage gets more press >because of their huge glossy catalog and high dollar items... > > >But you've proven that reliability is more important than big glossies. > > >Reminds me of a producer I knew who accidentally started investing in coin >operated laundromats. He loved it. Said all those quarters were the easiest >way to rake in the money, and he didn't have to deal with whining actors and >residuals. All it took was a part time handyman to keep those machines running. >Quarters add up faster than big checks that never clear. > > > > > > >________________________________ >From: Bruce Hershenson <[email protected]> >To: Geraldine Kudaka <[email protected]> >Cc: [email protected] >Sent: Wednesday, June 6, 2012 7:45 AM >Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services > > >Thanks much! That is the huge advantage of having 26 people working here, >compared to just a handful (or just two) at many other places. And of course >it is not just your consignment, but all the ones we receive (which can be >very daunting, since we receive thousands of items per week, of all sizes, >from all countries, and from all years). This past Sunday we even added TOYS >to our Sunday lineup! > >Our job is to make it EASY for collectors to dispose of unwanted items, and to >help them get more than they could if they sold them to a dealer. If they need >to have notarized lists of what they sent (complete with videos of them >placing the items into packages and taking them to the Post Office!) then we >no longer serve that function, and our consignors will go elsewhere. > >Bruce > > >On Wed, Jun 6, 2012 at 12:12 AM, Geraldine Kudaka <[email protected]> >wrote: > >One point, which Sean inspired me to put into my email rebuttal -- is actually >a very important point which I didn't bring up earlier because it wasn't >relevant. >> >>The same day we shipped out this 2nd batch of 30-40 un-inventoried posters to >>Heritage, we also shipped a batch of the same 30-40 batch size to Bruce. >> >>We packed them at the same time, and took them both to be shipped, insured... >>of course. >> >>Bruce immediately responded by email, and we started getting sales reports & >>payments to our Paypal account. >> >>In fact, it was Bruce's regular payments that caused us to start questioning >>why we hadn't heard from Heritage. >> >>So here's to Bruce, for handling out 30-40 un-inventoried posters in a >>responsible, professional way. >> >> >> >> >> >>Visit the MoPo Mailing List Web Site at www.filmfan.com >>___________________________________________________________________ >>How to UNSUBSCRIBE from the MoPo Mailing List >>Send a message addressed to: [email protected] >>In the BODY of your message type: SIGNOFF MOPO-L >>The author of this message is solely responsible for its content. > > >-- >Bruce Hershenson and the other 26 members of the eMoviePoster.com team >P.O. Box 874 >West Plains, MO 65775 >Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take >lunch) >our site >our auctions > > > > > > >Visit the MoPo Mailing List Web Site at www.filmfan.com >___________________________________________________________________ >How to UNSUBSCRIBE from the MoPo Mailing List >Send a message addressed to: [email protected] >In the BODY of your message type: SIGNOFF MOPO-L >The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content. Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
