Howdy y'all,

It appears that some wrong has been made and has not been righted to a 
satisfactory end.

If that is true to some degree, the wronged party can pronounce all day and all 
night ... that much I can understand and I have no issue.

Bruce ... you are the a marketing jedi master ... I may be wrong, but I don't 
believe you need this situation as part of a business marketing model.

Looking at the wreck (on the side of the road) in the rear view mirror keeps 
your eyes off the road ahead.

Call me old school country ... 

ad

________________________________
 From: Geraldine Kudaka <[email protected]>
To: [email protected] 
Sent: Friday, June 8, 2012 9:49 PM
Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services
 

Seems to me the director of a professional auction company would not say, 
"Don't worry, we have your posters tagged and inventoried"  unless they did 
have them tagged.

Seems to me, a professional auction company doing what is close to a billion 
dollars worth of annual sales would have a very good double-ledger type of 
accounting software tied to a database which could help staff evaluate poster's 
worth and track it's movement through their system. That same software would 
not allow an employee to simply remove it's existence from their inventory.

Seems to me if a professional auction company has high end Signature auctions 
and weekly low-end auctions, posters going in the low-end auction would be in 
the same database.

Seems to me, if a company like Bruce's which does a high volume of annual sales 
is
 capable of keeping track of their customer's inventory, a company like 
Heritage, which specialized in high end Signature auctions, should be able to 
keep track of inventory....

The question is, does a high end company like Heritage depend on their 
customer's inventory to evaluate a poster's worth or a shipment? Doubt it. 


________________________________
 From: John Waldman <[email protected]>
To: [email protected] 
Sent: Thursday, June 7, 2012 10:55 AM
Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services
 

Seems to me a professional auction company would tell the customer to do a 
inventory.   Not everyone knows what to do when they are selling something at 
auction.   It's not an everyday occurrence after all.
A little customer service goes a long way.
JW

From: Geraldine Kudaka <[email protected]>
To: [email protected] 
Sent: Wednesday, June 6, 2012 9:40 PM
Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services


These conversations move very rapidly, especially when one gets loopy after a 
lot of hours writing emails. My apologies...
I don't know if you've been following the discussion about our submissions to 
Heritage and our stock -- which we had been told by Grey were tagged and 
inventoried -- "disappearing". We were never paid for them and they weren't 
returned. 

After Heritage only listed a portion of our posters on their inventory, Rudy 
Franchi told us Heritage didn't want the common posters -- like the Judge Dredd 
double sided transparency posters used in light box marquees we had sent in our 
first consignment batch -- and suggested we consign the higher valued posters 
to Heritage, and common posters like the aforementioned Dredd to Bruce.

I posted my submission to Bruce on MOPO because there was a lot of talk about 
my responsibility for sending an un-inventoried lot to Heritage. In fact, some 
MOPOers said I was to blame for their "disappearance" at Heritage because I 
hadn't inventoried them or pursued Grey about their status.


Well, at the same time we sent our 2nd batch of posters to Heritage, we sent an 
equal sized consignment batch to Bruce. Like the Heritage consignment, this 
consignment to Bruce was not inventoried. 


I haven't been posting Bruce illegally appropriated my goods because there 
wasn't a problem with payments or returns.

The deal was straight ahead and worked without any effort on my part.


And if Bruce wears a kilt or has good legs... well, I couldn't say. 



From: Rix Posterz <[email protected]>
To: [email protected] 
Sent: Wednesday, June 6, 2012 8:55 PM
Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services


Wait...maybe I missed something.  Does Bruce wear a kilt? Is that what you're 
saying?
 
In a message dated 6/6/2012 5:44:47 P.M. Pacific Daylight Time, 
[email protected] writes:
I did forget to mention you, Bruce... Sorry.. Mistake as you were the 
inspiration for my disgruntled attitude... Your regular payments to our Paypal 
account was what kept Heritage's lack of payments in the forefront of my mind.
>
>
>
>Even though your company has done phenomenallywell -- an inspiration for any 
>ebay seller that yes, there is life after ebay -- Heritage gets more press 
>because of their huge glossy catalog and high dollar items...
>
>
>But you've proven that reliability is more important than big glossies.
>
>
>Reminds me of a producer I knew who accidentally started investing in coin 
>operated laundromats. He loved it. Said all those quarters were the easiest 
>way to rake in the money, and he didn't have to deal with whining actors and 
>residuals. All it took was a part time handyman to keep those machines running.
>Quarters add up faster than big checks that never clear.
> 
>
>
>
>
>From: Bruce Hershenson <[email protected]>
>To: Geraldine Kudaka <[email protected]> 
>Cc: [email protected] 
>Sent: Wednesday, June 6, 2012 7:45 AM
>Subject: Re: [MOPO] Bruce vs Heritage inventory & auciton services
>
>
>Thanks much! That is the huge advantage of having 26 people working here, 
>compared to just a handful (or just two) at many other places. And of course 
>it is not just your consignment, but all the ones we receive (which can be 
>very daunting, since we receive thousands of items per week, of all sizes, 
>from all countries, and from all years). This past Sunday we even added TOYS 
>to our Sunday lineup!
>
>Our job is to make it EASY for collectors to dispose of unwanted items, and to 
>help them get more than they could if they sold them to a dealer. If they need 
>to have notarized lists of what they sent (complete with videos of them 
>placing the items into packages and taking them to the Post Office!) then we 
>no longer serve that function, and our consignors will go elsewhere.
>
>Bruce
>
>
>On Wed, Jun 6, 2012 at 12:12 AM, Geraldine Kudaka <[email protected]> 
>wrote:
>
>One point, which Sean inspired me to put into my email rebuttal -- is actually 
>a very important point which I didn't bring up earlier because it wasn't 
>relevant.
>>
>>The same day we shipped out this 2nd batch of 30-40 un-inventoried posters to 
>>Heritage, we also shipped a batch of the same 30-40 batch size to Bruce.
>>
>>We packed them at the same time, and took them both to be shipped, insured... 
>>of course. 
>>
>>Bruce immediately responded by email, and we started getting sales reports & 
>>payments to our Paypal account.
>>
>>In fact, it was Bruce's regular payments that caused us to start questioning 
>>why we hadn't heard from Heritage.
>>
>>So here's to Bruce, for handling
 out 30-40 un-inventoried posters in a responsible, professional way.
>>
>> 
>>
>>
>>
>>Visit the MoPo Mailing List Web Site at www.filmfan.com
>>___________________________________________________________________
>>How to UNSUBSCRIBE from the MoPo Mailing List
>>Send a message addressed to: [email protected]
>>In the BODY of your message type: SIGNOFF MOPO-L
>>The author of this message is solely responsible for its content.
>
>
>-- 
>Bruce Hershenson and the other 26 members of the eMoviePoster.com team
>P.O. Box 874
>West Plains, MO 65775
>Phone: 417-256-9616 (hours: Mon-Fri 9 to 5 except from 12 to 1 when we take 
>lunch)
>our site
>our auctions
>
>
>
>
>
>
>Visit the MoPo Mailing List Web Site at www.filmfan.com
>___________________________________________________________________
>How to UNSUBSCRIBE from the MoPo Mailing List
>Send a message addressed to: [email protected]
>In the BODY of your message type: SIGNOFF MOPO-L
>The author of this message is solely responsible for its content.
Visit the MoPo Mailing List Web Site at www.filmfan.com
___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.


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___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.


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___________________________________________________________________
How to UNSUBSCRIBE from the MoPo Mailing List
Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
The author of this message is solely responsible for its content.


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___________________________________________________________________
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Send a message addressed to: [email protected]
In the BODY of your message type: SIGNOFF MOPO-L
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