And it came to pass that Gervase Markham wrote:

>> The users are very confused; they've been told that
>> Netscape 6 is an upgrade, 
>
>Who told you that?

Every user who has stumbled into the Netscape6 group.

>
>> How can you say that it's not confusing?  Especially if
>> youlook at all the different Netscape.mozilla and Netscape
>> groups and read all the queries and condemnations from
>> users who are trying to figure out what is going on.  It is
>> ABSOLUTELY confusing, it is CLEARLY confusing, and obvious
>> to anyone paying attention. 
>> 
>> Users see "netscape.mozilla.public.general", and note that
>> they are using "Netscape Mozilla"[4.7] and then are told
>> they shouldn't be asking questions or making comments here.
>
>This is a known problem. We are trying very hard to get the
>newsgroups renamed to reduce the confusion.
>
>> The confusion gets piled deeper.  Then they get to the
>> secure netscape 6 groups, and what are they told? "Netscape
>> 6 and Mozilla are unrelated to Communicator".  And here YOU
>> are, saying just the opposite.
>
>No, we are saying exactly the same. In code terms, they are
>pretty unrelated. However, they have the same name. Think
>"Windows 3.1" and "Windows 95".


*I* know that.  But the average user can't track it.  In the 
user's POV, same name = same product.


> 
>> If you want it to be Communicator, then you will have to be
>> prepared to deal with the 4.7 users demanding attention;
>> Communicator is a brand name, and one that has millions of
>> users.  Just as a Ford dealer has to put up with every
>> rickety Ford that rolls onto the lot, so must you tolerate
>> every Communicator problem; you've run up the flag, after
>> all. 
>
>Do Microsoft's engineers have to tolerate every problem
>people have with Windows? These are _development_ newsgroups.
>

If they're posting in "microsoft.public.windows" they do.
YOu wanna be left alone?  Add "developer" to the name.


-- 
}:-)       Christopher Jahn
{:-(         Dionysian Reveler
  
Bite me, it's fun.
http://www.hwnd.net/pub/mskb/Q209354.asp
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