> Let me put it this way. Say I own an ISP. Who is going to convince me to adopt
> Mozilla? Why should I create a branded version that will be on every cd I send to
> a customer?
No-one. And that is exactly right :-) How many times? Mozilla isn't an
end-user product, and so doesn't need a marketing department. Netscape has
an _enormous_ marketing department, who I am sure are even now putting the
finishing touches to the world domination plan.
> It costs me money to train the people at my Help desk. That themes thing makes it
> harder for me to train them. I can't just give them a script that says "If foo is
> happening tell customer to hit the circle with the x in it". I have extra
> training costs, yet the number of available themes is disappointing because they
> are too hard for the average person to write. Themes may have potential as a
> marketing tool but for now all they do is cost me money.
On the other hand, as an ISP, you can customise the browser from here to
Christmas - use your own logo graphics, set your portal as the start page,
add your own sidebars etc. etc. ISPs _love_ this sort of branding - just
see how many modify and bundle IE.
Gerv