In article <[EMAIL PROTECTED]>, John Welch 
<[EMAIL PROTECTED]> wrote:

> On 11/27/00 7:28 PM, in article
> [EMAIL PROTECTED], "Adam Bailey"
> <[EMAIL PROTECTED]> wrote:
> 
> > There continue to be competing standards for receipts. Mail 
> > administrators hate them because they waste resources. Not to 
> > mention the aforementioned privacy issues.
> 
> Speaking as a mail admin, I hate people sending, "did you get my 
> email" emails FAR more than reciepts

That's a human issue.

> > How often does email *really* not arrive? Virtually never. The 
> > rest of the time, you're dealing with a human factor.
> 
> Um...doesn't matter. It's a perception of a security blanket, and 
> that makes users happy, therefore, I'm happy.

Users start getting pissed when they don't get their receipts, or when 
they get receipts and no answer. I see the constant complaints in 
newsgroups and other support forums. I've personally seen people get 
into fights over returned receipts when it turned out to a server 
flaw. Receipts cause more harm than good.

-- 
Adam Bailey    | Chicago, Illinois
[EMAIL PROTECTED] | Finger/Web for PGP
[EMAIL PROTECTED] | http://www.lull.org/adam/

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