On 11/29/00 10:48 PM, in article
[EMAIL PROTECTED], "Adam Bailey"
<[EMAIL PROTECTED]> wrote:
> In article <[EMAIL PROTECTED]>, John Welch
> <[EMAIL PROTECTED]> wrote:
>
>> On 11/27/00 7:28 PM, in article
>> [EMAIL PROTECTED], "Adam Bailey"
>> <[EMAIL PROTECTED]> wrote:
>>
>>> There continue to be competing standards for receipts. Mail
>>> administrators hate them because they waste resources. Not to
>>> mention the aforementioned privacy issues.
>>
>> Speaking as a mail admin, I hate people sending, "did you get my
>> email" emails FAR more than reciepts
>
> That's a human issue.
Well of course. And since humans are sending the emails...;-)
>
>>> How often does email *really* not arrive? Virtually never. The
>>> rest of the time, you're dealing with a human factor.
>>
>> Um...doesn't matter. It's a perception of a security blanket, and
>> that makes users happy, therefore, I'm happy.
>
> Users start getting pissed when they don't get their receipts, or when
> they get receipts and no answer. I see the constant complaints in
> newsgroups and other support forums. I've personally seen people get
> into fights over returned receipts when it turned out to a server
> flaw. Receipts cause more harm than good.
Well, that's another issue altogether. If you force a *blanket* receipt
setting, then yeah, you are begging for trouble. But having as a
server/account specific setting, overridable in the individual message is
better, and serves many audiences without pissing off either any more than
necessary.
--
"It is not the critic who counts, not the one who points out how the strong
man stumbled or how the doer of deeds might have done them better. The
credit belongs to the man who is actually in the arena, whose face is marred
with sweat and dust and blood; who strives valiantly; who errs and comes
short again and again; who knows the great enthusiasms, the great devotions,
and spends himself in a worthy cause; who, if he wins, knows the triumph of
high achievement; and who, if he fails, at least fails while daring greatly,
so that his place shall never be with those cold and timid souls who know
neither victory nor defeat."
- "The Man in the Arena"
