Matthew Thomas wrote:

>Not *that* different from Grandma checking her e-mail on her iMac.
>
Right. But Mozilla is not only for Grandma. Sure, it should be usable by 
Grandma. But we have lots of users who spend 2 hours a day with this 
application.

I believe that

    * Grandma won't even notice the difference between the HTML or
      plaintext composer, apart from the other font.
    * There is a large number of users, who spent a lot of time with
      email and who want features like bulleted lists and indention.
    * These users do not change preferences to get to the composer they
      want, because they have a problem with current prefs dialogs.
    * There are users who prefer the plaintext composer, e.g. for
      ascii-art or just because or long-grown habits, but they do know
      how to switich to the plaintext composer.

>(I notice you didn't bother indenting successive lines in your
>numbered list.)
>
Yes, I noticed that after I sent it, too :-). I would have bothered, if 
the list was longer or the items were longer.

>And increased experience isn't goint to magically make such
>users start to want bulleted lists or variable indentation levels.
>
But can we agree that there are enough users that want this?

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