** Reply to message from Henry Sobotka <[EMAIL PROTECTED]> on Wed, 21 Nov 2001
18:21:35 -0500


> Stan Goodman wrote:
> > 
> > I don't think the developers spend much time or effort thinking about a
> > user's-eye view of the program. The current problem is a very good example, and
> > your observation that Mozilla can't be updated by installing new versions over
> > old ones supplies whatever emphasis was needed.
> 
> Actually it's more a problem of user forgetfulness than developer
> thoughtlessness.

Nothing of the sort. Nobody is forgetting anything. The fact that it is a Beta
isn't a license to provide a half-assed program that can't be updated in-situ.
You cannot name another "readily available" program that had this "feature".
> 
> Users tend to forget that anything short of Mozilla 1.0 is effectively a
> preview release with sometimes radical changes from milestone to
> milestone, or even overnight if a major chunk of code gets checked in.
> While now, with the focus more on stability and performance, this is
> less of a problem than it was six months or a year ago, the gap between
> the IBM release (0.6.0) and the current version (0.9.6) is wide enough
> to guarantee disaster.
> 
> Also, because Mozilla is readily available to end-users, people tend to
> forget it's really a generic wholesale off-the-warehouse-shelf product,
> so to speak, intended to be filtered through "packagers/retailers" (e.g.
> Netscape, IBM etc.) before reaching them. In other words, one would
> expect a branded release to deal with installation issues such as
> uninstalling a prior version, but not binaries zipped hot-off-the-tree.

It isn't that it is merely "readily available" to end users; the fact that it
is so available, with glowing descriptions, is an invitation to end-user use.
Now I understand that it is being inflicted on end users.

-- 
Stan Goodman
Qiryat Tiv'on
Israel

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