One possibly overlooked feature of the Minneapolis web site might be the
search box at the top of the home page. I just typed "planning commission"
(include quotes) and it took me straight there.

I've generally found the city web site to be pretty well-designed, at least
compared to other levels of government - try finding something on some of
the county or state agency sites - horrors! :-)

My favorite feature is the way the "services" page has cross-references to
anticipate different ways that visitors might think about things. For
example, if you have an old fridge to get rid of, you'll find a listing
under "A" for "Appliance Disposal" that will take you to the Solid Waste and
Recycling home page. So those who aren't totally familiar with city
department names can still find what they need. Kudos to the city
departments for being so user-friendly!

My least favorite feature is the way the code of ordinances is presented. I
seriously wish Minneapolis would drop their contract with Municode.com and
do this in-house. They could follow the model for how state statutes are
presented by the Office of Revisor of Statutes. It's so much better! Even if
it might cost more to do in-house, it'd be well worth it!

Municode.com's site always seems to be glitchy and the search protocol they
use does not seem very comprehensive - in these times of understaffed
departments like Inspections, that could be a big problem for a business or
landlord who wants to make sure they're doing everything that's required of
them. Somehow I doubt that when the inspector does finally come around, the
excuse that "I didn't see that in the city code when I checked online" isn't
going to cut it.

Mark Snyder
Windom Park


TEMPORARY REMINDER:
1. Don't feed the troll! Ignore obvious flame-bait.
2. If you don't like what's being discussed here, don't complain - change the subject 
(Mpls-specific, of course.)

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