Hello Guys,
 
You're posting on the wrong forum here (perhaps just to demonstrate the 
confusion!). Jira is for bug reports and feature suggestions by the beta 
testers, so related discussions go in the beta testers forum - though if 
it's a feature request rather than a bug report, there's no harm in 
starting a discussion with the wider MLO community here.
 
The short answer to your question is that we don't get to know how Andrey 
reviews the Jira and beta testers forum posts.  My tactic is to post on 
Jira, with a linked post on the beta testers' forum to try to gather some 
support from other testers.  If things go quiet and I really feel it's an 
important feature request, I'll quite often post a comment to encourage 
more discussion on it.  Sometimes that works, and sometimes it appears not 
to - though who knows, maybe many of my suggestions are being worked on 
right now!
 
As far as how to post on Jira is concerned - the instructions are on one of 
Andrey's pinned posts at the top of the Beta Testers' forum.  Hope you 
manage to find them.  Let me know if you need help doing so.
 
Stéphane
 

On Sunday, 24 August 2014 11:11:42 UTC+1, kitus wrote:

> As an active and a long-time paid MLO user, I must say I'm a little lost 
> with regard to product new features... JIRA, UserVoice, Google Groups, 
> Google Group for beta testing, etc.
>
> I've tried my best in order to contribute in all these three services, and 
> I doubt I know how the whole process works.
>
> I wonder how can I know whether an specific request got on the Andrey's 
> list or he ever took a moment to even to understand or consider a certain 
> request I may have made on Jira or UserVoice. 
>
> Last year I spent some time suggesting new features on JIRA, but it always 
> seemed I did it wrong for either the information wasn't clear, or I had not 
> gained enough momentum on the forum.
>
> I wish any of the MLO aces here could comment on how to know what new 
> features are under review, planned, discarded, implemented, etc. JIRA seems 
> to be the right tool for that, but I don't seem to be 100% sure who can 
> create new items there, how are they supposed to be created, whether or not 
> it is indispensable to first start a topic here in the Group (which of 
> course can be overlooked due to most people taking their annual leave in 
> August), how do I know which ideas were initiated by me or by others (are 
> we still sharing the same credentials?), etc.
>
> There may be a user guide to all this somewhere, which I may not be aware, 
> but if there isn't, I feel the information is way too scattered across 
> several posts and services, and in some cases it may not be even clearly 
> explained.
>
> Don't take this as a complaint, I just feel there are several quick wins 
> for MLO, which are always falling on deaf ears due to the fact that I may 
> not know my way around all this.
>
> Thanks
>
>
>

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