Looks like Steph beat me to the punch line. Yes, definite confusion Steph..
It seems to me that the whole user engagement system/paradigm is somewhat disjointed. I expect that this is a result of it growing out of a patchwork of different parts addressing needs as they came up. However this patchwork is ineffective (IMO) at the most important function which is communication with the community. Would you agree or am I alone in this thinking? To wit note all the confusion, clamoring*, and despair around mlo v2 android (as but 1 example.) Better communication to the user base I believe would not only quell the shouting but better still ally the constituency. In this case a lack of any real communication is just feeding the frustrations of the users whereby instead it could be turning them into evangelists. Just look at the momentum of Fog Creek and the Trello project for but 1 example. Anyway, jm2c.. > On Aug 24, 2014, at 3:30 PM, Stéph <[email protected]> wrote: > > Hello Guys, > > You're posting on the wrong forum here (perhaps just to demonstrate the > confusion!). Jira is for bug reports and feature suggestions by the beta > testers, so related discussions go in the beta testers forum - though if it's > a feature request rather than a bug report, there's no harm in starting a > discussion with the wider MLO community here. > > The short answer to your question is that we don't get to know how Andrey > reviews the Jira and beta testers forum posts. My tactic is to post on Jira, > with a linked post on the beta testers' forum to try to gather some support > from other testers. If things go quiet and I really feel it's an important > feature request, I'll quite often post a comment to encourage more discussion > on it. Sometimes that works, and sometimes it appears not to - though who > knows, maybe many of my suggestions are being worked on right now! > > As far as how to post on Jira is concerned - the instructions are on one of > Andrey's pinned posts at the top of the Beta Testers' forum. Hope you manage > to find them. Let me know if you need help doing so. > > Stéphane > > >> On Sunday, 24 August 2014 11:11:42 UTC+1, kitus wrote: >> As an active and a long-time paid MLO user, I must say I'm a little lost >> with regard to product new features... JIRA, UserVoice, Google Groups, >> Google Group for beta testing, etc. >> >> I've tried my best in order to contribute in all these three services, and I >> doubt I know how the whole process works. >> >> I wonder how can I know whether an specific request got on the Andrey's list >> or he ever took a moment to even to understand or consider a certain request >> I may have made on Jira or UserVoice. >> >> Last year I spent some time suggesting new features on JIRA, but it always >> seemed I did it wrong for either the information wasn't clear, or I had not >> gained enough momentum on the forum. >> >> I wish any of the MLO aces here could comment on how to know what new >> features are under review, planned, discarded, implemented, etc. JIRA seems >> to be the right tool for that, but I don't seem to be 100% sure who can >> create new items there, how are they supposed to be created, whether or not >> it is indispensable to first start a topic here in the Group (which of >> course can be overlooked due to most people taking their annual leave in >> August), how do I know which ideas were initiated by me or by others (are we >> still sharing the same credentials?), etc. >> >> There may be a user guide to all this somewhere, which I may not be aware, >> but if there isn't, I feel the information is way too scattered across >> several posts and services, and in some cases it may not be even clearly >> explained. >> >> Don't take this as a complaint, I just feel there are several quick wins for >> MLO, which are always falling on deaf ears due to the fact that I may not >> know my way around all this. >> >> Thanks > > -- > You received this message because you are subscribed to the Google Groups > "MyLifeOrganized" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mylifeorganized. > To view this discussion on the web visit > https://groups.google.com/d/msgid/mylifeorganized/d777f717-a9ff-4af3-9be2-8854f0d71882%40googlegroups.com. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MyLifeOrganized" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mylifeorganized. To view this discussion on the web visit https://groups.google.com/d/msgid/mylifeorganized/A555125B-1E06-4516-A69E-CA9B08447647%40gmail.com. For more options, visit https://groups.google.com/d/optout.
