Thanks Dwight, that does help a bit.

Knowing #1 gives me a route to try to get some of the smaller 
annoyances/bugs I've found in MLO hopefully addressed.  At least I have an 
idea how to start and not be whistling 'into' the wind.

And as much as I find it helpful, the rest of the post just illustrates too 
well how ineffectual the present system is.  The simple fact is a typical 
user generally can't/won't lead a cheerleader charge for a simple feature 
request/improvement/bug fix.  The basis that this needs to be laid out this 
way in fact almost guarantees that a typical end-user would be so 
overwhelmed by this process as to just not bother.  An end result any of us 
can surmise ends either in a continuing but frustrated user, a user 
abandoning the software or just a lost sale before it ever started.  None 
of those is desirable.


I've been in and around IT and development roles for most of my life.  But 
frankly I've not the time to devote to making proposals for features, 
cheerleading them and building them into critical mass, scoping uservoice 
for duplicates and trying to aggregate votes across poorly 
written/expressed/conceived proposals...
I'm sorry, that's the job of the devs.  Not a user trying to ask for a 
simple improvement.


I'm sorry for the rant here - it's not aimed at you Dwight.  My 
frustrations around MLO rise and fall like the sea tides on a roller 
coaster.  It would be easy if I didn't give a crap;  but I can't not.  MLO 
is an extremely unique and powerful tool with the potential to be so many 
things to so many people but somehow it just refuses to do that.  At a time 
when this exact space of self/personal improvement and life control is 
heating up and a forefront, and so many players (with inferior offerings) 
have gained momentum and notoriety, why is it that this swiss-army knife on 
steroids of a software package can't manage to get noticed?

Trello.
Podio
Nozbe
NirvanaHQ
Todoist
any.do
Wunderlist
Evernote
2Do (built on the friggin TOODLEDO backend!!)

How are all these halflings gaining such notoriety and success while MLO 
piddles around?  When's the last time you saw mlo on any mainstream media's 
top 5, top 9, top 20.. list of todo apps?
Me neither.

Take Trello for example...  The G-Damn POSTERCHILD for spartan and almost 
featureless.  You a busy guy?  You have a lot to do?  I dare you, I DOUBLE 
dare you, I TRIPLE DOUBLE DARE YOU to try and implement a workable GTD 
solution on Trello.  I've tried.  Thirty seven ways to sunday and at least 
a dozen more on the way back..

Now maybe, MAYBE, if you have a mild need - maybe 30 projects (in the 
strictest sense of a project according to GTD) you might get away with 
using Trello and nothing but.
But any more and you're *hosed*

Yet this frickin thing just got spun off from Fog Creek and is now getting 
injected with VC money.  **VC $$$$$$$* !!!    How is that not some sort of 
bad cosmic joke!

Meanwhile, I have at any given point in time between 10 and 20 (in the 
classic sense) projects going just for work alone.  In the GTD sense I 
typically have between 70 and 100, maybe up to 120 or 130 projects at any 
given point in time. For that kind of workload, ever since the loss of Life 
Balance on my Palm (and ShadowPlan before it) nothing, NOTHING has come 
close to the power I get out of MLO.
Yet time and again I run into BRICK WALLS with it that I have to fashion 
some sort of workaround to, because some portion is unfinished (or just 
'feels' that way) or isn't fully thought out or fleshed out or polished. 
 Like things that don't sync through or have no analog on the mobile side..
And there's no confidence that it'll get resolved in any due time frame 
because all the focus appears to be elsewhere.  (Either directed to the 
Android app or the iOS app, or at some point back at the Windows app while 
the mobiles get neglected.) Or there's no clear cut system for engaging the 
devs; only this forum is apparent - and we all feel how haphazard the 
engagement here is.

It appears to be an untennable situation and, at the risk of sounding 
petulant, one I put squarely on the dev leadership for a lack of focus; a 
seeming lack of 'knowing what mlo wants to be when it grows up'

I watched MLO through a good portion of the 3.x branch's dev, waited 
patiently for the 4.0 release only to be quite disappointed.  The changes 
were mostly cosmetic and UI oriented and instead of moving MLO to a simpler 
to use interface, proceeded to make it more complicated.  

To this day I'm not quite sure that the addition of tabs was any revolution 
in my workflow but I'm quite sure of the annoyances they added.  I'm also 
quite aware of the added confusion they produced for me and can only 
imagine what they do for John Q Public and Suzy Q Typicaluser.  

I watched the launch of an Android app, the much heralded release of an iOS 
app and then the realization that the devs, rather than building on a 
cross-platform platform, splintered themselves into an unsustainable 4 
different code bases (possibly 5 - not sure how disparate the Android phone 
and tablet versions are) + the Cloud Sync code base.  How many devs over 
there??  vs. 5-6 codebases..  No wonder it seems that no two projects can 
move forward simultaneously.

MLO need to get it's act together in a big way.  It needs a roadmap.  A 
real one. 
It needs to focus it's UI so that it's simple enough for Suzy Q to jump 
into with ease, hiding (but not removing!) the power user complexity.  All 
the power that's here is needed!  Fix the niggling bugs that seem to get 
floated about the fora as being year old even 2 year old or whatever. 
 Focus on selecting a feature set to share across the desktop and mobiles 
and then create PARITY across all the platforms for those features.  I'm 
sick of differing behaviors for inheriting contexts depending on if I'm on 
the desktop or mobile.  I'm sick of differing behaviors for objects 
modified on both sides (mobile and desktop).  Hell, I'm sick of still 
having a clobber versus field-level sync in 2014.  We had that ish worked 
out on the palm back in 2006.  MLO insist we use their cloud so they can 
have total control of the sync at a record level - fine - just do something 
*useful* with it!  Even now with new features, we continue to add DISparity 
- True or False that the new "views" on ios aren't fully compatible with 
the desktop?  WTF is that??  That's a brand new feature/platform in ACTIVE 
development.. wtf are we still fragmenting the system???!??!

I'm past rambling so I'm gonna stop here.  Every time I get started on MLO 
I get twisted into a ball of convolution because I just can't wrap my head 
around HOW a product with such superior abilities, just can't seem to 
distinguish itself into a finished form.  All the while I'm following along 
just hoping for this or that bone to fall off the chuck-wagon so I can 
repair just one more broken part of my system because even though it's 
broken it's still(?) somehow better than the alternatives I've found.  Or 
IS it?

Talk about a f*((ing conundrum.


/rant

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