The thing with Access is you can't take it with you on a mobile device (I 
think... well, looks like there is one on iOS, but it gets very poor 
ratings). However, I'd just like to give a shout out for an app which has 
been very-much under-rated. When I was looking previously, it was the only 
properly relational database app out there - HanDBase Database Manager from 
DDH Software. They support just about every platform out there - I used to 
use it on a Psion organiser and have been using it for years on my iPhone 
and iPad.

Having said that - I've just discovered that the latest version of Tap 
Forms, which looks like it would be slicker, but only has iOS and Mac 
versions (though it can import and export). I see that their website has 
some blog posts about building a CRM database, in fact - which would be 
very relevant to you.

That's another option to consider, then.

One more - I wonder how good Microsoft Lists will be for that, when it 
arrives.



On Wednesday, 9 September 2020 11:32:49 UTC+1, Joseph Bowen wrote:
>
> Michael,
>
> Great suggestions!  I am an Access expert, but really didn’t want to take 
> the time to build a custom DB.  The template idea and reminders are 
> awesome.  If I can’t avoid Access for some of my needs, perhaps I’ll have 
> to bite the bullet and build a DB.
>
> This group has been so useful to me.  I can’t wait to read the next 
> suggestion.  Thanks for your response!
>
> Joe
>
>
> On Tue, Sep 8, 2020 at 19:51 westpointusma via MyLifeOrganized <
> [email protected] <javascript:>> wrote:
>
>> Hello.
>>
>>  
>>
>> I used MLO for years (before shutting down my business do to COVID and 
>> fewer customers) for customer followup. Briefly, here’s what I did:
>>
>>    1. I had a TEMPLATE for new customers.  The template was a project, 
>>    and the sub-tasks were material I wanted to send the customer, one per 
>>    month.  12 things in all, spanning a year.  When I had a new customer or 
>>    prospect, I copied the TEMPLATE, un-hid it, and changed TEMPLATE to the 
>>    name of the customer.
>>    2. I also had a recurring task for each customer which simply told me 
>>    to call that customer.
>>
>>  
>>
>> For data, though, I used MS Access. Specifically, a custom form where I 
>> could check off the customer’s interests, sub-forms with conversations, 
>> etc.  MLO’s memo-section would have sufficed for keeping track of small 
>> quick things, and probably done a good job at it, but I felt I wanted to 
>> greater horsepower of Access, in conjunction with the ease of pulling up 
>> who I need to contact today, in MLO.
>>
>>  
>>
>>  
>>
>> Take Care,
>>
>>  
>>
>> *Michael Emerald, CFA*
>>
>>  
>>
>> *Performance Business Design*
>>
>> Owner, Business Strategy Consultant
>>
>>  
>>
>> Performance Business Design:
>>
>> NEW: http://www.PerformanceBusinessDesign.com/consultants
>>
>> OLD: http://www.PerformanceBusinessDesign.com 
>> <http://www.performancebusinessdesign.com/> 
>>
>>  
>>
>> Massachusetts Plein Air Artists Group:
>>
>> http://www.meetup.com/painter-84/
>>
>>  
>>
>> Facebook:
>>
>> https://www.facebook.com/michael.emerald
>>
>>  
>>
>>  
>>
>> *From:* [email protected] <javascript:> <
>> [email protected] <javascript:>> *On Behalf Of *
>> [email protected]
>> *Sent:* Saturday, September 5, 2020 06:43
>> *To:* MyLifeOrganized <[email protected] <javascript:>>
>> *Subject:* [MLO] Managing Customer Relationships With MLO - Is It 
>> Possible?
>>
>>  
>>
>>  
>>
>> Hi, I've been using MLO for years to manage my personal life.  I still 
>> feel I'm a novice at it and now I want to use it to manage my customer 
>> relationships.  Any advice on how I can do that?  Here's what I need:
>>
>>    - Customer info (address, contacts, etc.)
>>    - List of tasks/projects
>>    - Place for logging work completed that can include attachment
>>
>> It's pretty basic, but I'm hoping to use MLO to record the work I've done 
>> for each customer and keep track of the commitments I've made to them so I 
>> can follow-up in a timely manner.  I feel that this is possible with MLO.  
>> I just need some advice on how to break it down so it doesn't intermingle 
>> with my personal tasks/projects.
>>
>>  
>>
>> Maybe a new MLO file with each customer setup as a "project" and I'll 
>> create sub-projects for the work I'm doing for each?
>>
>>  
>>
>> Thanks for any thoughts you have :)
>>
>>  
>>
>> Joe
>>
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