I get it. So much of software is compromises and you set a limit. I appreciate that and fully understand your reasoning. From my side, having spent the last 45 years writing software and managing projects (simple and scarily complex) I’ve developed the habit of separating projects. 

I love using MLO for managing the projects I am involved in now I’m retired but old habits die hard and splitting projects that are not logically connected is second nature. I could merge some of my projects and reduce the file count but that would make them less manageable. 

MLO does everything I want of it. It’s an excellent tool. I do my thinking on the iPad, sync to the Mac when doing Mac development and sync to Windows for everything else and for printing. It’s a great workflow.

My previous tool (CarbonFin Outliner) was a good tool and solved the problem by letting me sync to OneDrive. Sadly, it has no Mac app and the iPad app won’t run on the M2 Mac. I wrote my own tool for Windows. Syncing to OneDrive was its major advantage. MLO beats it hands down in every other way.

Maybe I need a different project management package. I doubt that would work for me as MLO doesn’t over complicate things the way full project management tools do. 

Maybe you could take a tiered approach to cloud. I’d happily pay a little extra for the extra files.

Steve Barnett

On 4 Aug 2023, at 19:13, Andrey Tkachuk (MLO) <[email protected]> wrote:

Hi Steve,

>I seem to have hit a limit on the number of projects I can sync to the cloud sync service
Yes, by default there is a limit of 10 cloud files (not MLO projects) that a user can synchronize with one account.

>Bit of a pain, but at least they acknowledge the problem nd, who knows, they my fix it before I renew.
This is more of a limitation than a problem. Since we pay Amazon Web Services for each request to the MLO cloud, we had to set a limit to prevent abuse of the system and control the workload.
The limit we set is satisfactory for almost all of our users. In addition, we can increase the limit manually for some users who request it.
In the future, we will consider how to optimize this behavior for users requiring more resources while keeping the load manageable. 

Thanks,
Andrey. 

On Wednesday, August 2, 2023 at 2:53:18 AM UTC+3 [email protected] wrote:
I had a response today. Apparently there is a limit of 10 and, if you need more, they have to update it manually. I will have to contact them whenever I renew my cloud sync because it will revert to 10 each time I renew. Bit of a pain, but at least they acknowledge the problem nd, who knows, they my fix it before I renew.

On Tuesday, 1 August 2023 at 23:12:20 UTC+1 [email protected] wrote:
I've never run into this.  I just did a quick count and have a little under 40 active projects.  

On Tuesday, August 1, 2023 at 7:25:08 AM UTC-5 Steven Barnett wrote:
I seem to have hit a limit on the number of projects I can sync to the cloud sync service. It has limited me to 10. I tend to do a lot of small projects, so have a lot of separate outlines to sync at the same time. Now I’m stuck on the 11th because I cannot sync it.

I contacted support, but got no response. Does anyone here know how I might get round this limit please? I don’t want to start merging projects as that won’t make much sense organisationally.

Thanks

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