Well said Cindy, I could not have said it better. Nicole, I'm also a non-confrontational person. I had to fire a client once in 22 years and I did it through a letter. This woman was a real psycho!!!! I tried to do it in person and she freaked so a letter it ended up being. If you are worried about a scene, do it over the phone. If she doesn't get it, a letter works nicely. Emails are actually less impersonal then an old fashioned letter. But as Cindy said, it's best to face to face or over the phone. I know, it stinks but you'll feel better after you deal with it! Let us know how it goes! Simmy
_____ From: [email protected] [mailto:[email protected]] On Behalf Of [email protected] Sent: Tuesday, September 08, 2009 11:12 PM To: [email protected] Subject: NailTech:: Re: Clients behaving badly Cindy, thank you, I am dreading it like crazy but you are right. She is taking advantage of my niceness :-) <http://o.aolcdn.com/cdn.webmail.aol.com/resources/core/images/smile.png> <javascript:void(0)> Nicole Tausch 210-495-0047 San Antonio Tx --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nailtech?hl=en -~----------~----~----~----~------~----~------~--~---
