There is going to be confrontation regardless if you get rid of her or tell her how bad she is behaving. I recently had a situation that I had to deal with - won't go into the long drawn out details but I called her when there was no one else around and I knew it would be a quiet time for her too. I asked her if she had a moment as we needed to talk. I spelled it out for her, in a professional manner. I wasn't rude, I wasn't belittling I just told her how she made me feel and how her actions were affecting my business. It worked, she cried, felt bad all that. Even called me later that day to make sure we were ok and has been on her best behavior since. You have to get the guts to confront it and just do it. You will get one of two reactions, one she will shape up, two she won't come back either way you win!
Cindy D. ----- Original Message ----- From: [email protected] To: [email protected] Sent: Tuesday, September 08, 2009 7:50 PM Subject: NailTech:: Clients behaving badly Simmy, I am a non-confrontational type of person, what do you think about an email? she really is difficult. Or would an email be unprofessional? Nicole Tausch 210-495-0047 San Antonio Tx --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nailtech?hl=en -~----------~----~----~----~------~----~------~--~---
