My bet is she is cleaning without gloves.  Gels don't normally peel off.  To
be honest, it takes a lot to get a properly applied set of gels off, I know,
because I've chewed a set off!  LOL

Ask her point blank if she was cleaning without gloves.  As her what product
she was using.  Ask her if she would wash her face with that product, my
guess is she will say no.  At that point you should tell her that she should
have had gloves on.

Redo her, but charge her for each and every repair.  Teach her about home
care, wearing gloves and using cuticle oil.  Some do want something for
nothingk so that may be the case as well, but I really think it's self
abuse.

Rhonda



On Mon, Oct 26, 2009 at 7:34 PM, <[email protected]> wrote:

> I did gels masterworks. I have my nails done with this and have no probs.
> She is the only one. The last time I did her she had ink on her fingertips
> and some stains on her nails. She must be using her fingernails for tools. I
> don't know. She also told me she was scrubbing her sink with bleach the last
> time I did her. I honestly don't think its my prep or my bulbs. I just
> called the girl that works in my salon about her nails that I did the same
> thing on and she said they are great and no one else has complained either.
> I think sometimes people want something for nothing. I'm not trying to place
> blame but it really bothers me when some thing doesn't go right I always
> want to fix it.
>
> Sent from my BlackBerry® wireless device from U.S. Cellular
> ------------------------------
> *From: *Rhonda Kibuk <[email protected]>
> *Date: *Mon, 26 Oct 2009 19:24:00 -0400
> *To: *<[email protected]>
> *Subject: *NailTech:: Re: Vent
>
> Do the bulbs in your lamp need replaced?  Are you curing for the correct
> amount of time?  Are you prepping the natural nail correctly?  Are you
> having problems with this one client or all gel clients?
>
> Rhonda
>
>
>
> On Mon, Oct 26, 2009 at 7:17 PM, <[email protected]> wrote:
>
>> Ok gals I am so frustrated. I've done gels on a lady thurs and friday she
>> tells me they fell off. Then I redid them sat she calls me today and says
>> she only has 3 left on.  What the hell! I don't get it. I know she's been
>> scrapbooking and embossing. I've never had this prob before. She says they
>> are peeling off. I guess I'm gonna try acrylics but if that doesn't work I
>> give up.  Thanks for letting me vent.
>> Brenda.
>> Sent from my BlackBerry® wireless device from U.S. Cellular
>>
>
>
>
> >
>

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