Yeah Jill !!!!!!!!!!! :) Sent from Caralyn's iPhone
On Sep 19, 2010, at 5:35 PM, Jill in Ky <[email protected]> wrote: > Evidently you've got more patience than I do, and I thought I had a > lot! Stupid people bother me & she would definitely fall into this > category. Obviously she CAN afford you, since she winds up in your > chair everytime her nails are a disaster. Life is all about choices. > People choose to buy cigarettes, alcohol, & lottery tickets, but they > cry poor when it comes to buying life, health, & disability insurance > to provide for their loved ones when their inevitable accident and/or > death occurs. You see their photos taped to the jars that sit on the > counter at the local convenience stores where they want you to donate > your money to help them out of their misfortune. It's the same thing > with this chick and her nails. > > I view this much like a corrective hair color procedure with a stylist > because you are definitely using your time and expertise to correct > her botched up nail job. Corrective color costs more in a salon & you > should also charge more, too. Maybe by providing a tiered pricing > structure charging more for corrective work and less for a typical bi- > weekly fill, she'd feel as if she was getting a better deal with you. > Can you imagine a hair stylist repeatedly taking back a client who's > hair was routinely fried by another salon and NOT charging this client > more? Remember.... doing nails is our business, not our charity! > > In any case, you should not feel sorry for her. She chose to give her > business (i.e. money) to these other "salons" and didn't lose any > sleep over the fact that she was essentially taking money (i.e. > business) away from you. We've all heard the AA definition of insanity > is "doing the same things over and over again, yet expecting different > results". Since this has become a pattern for the both of you (with > her bouncing back to you to fix the damage and you repairing her nails > only for her to go back to these butchers) you are participating in > her insanity. > > It's time to play hardball with this flake and stop this cycle for the > both of you! Do the math for her and break it down into what it costs > weekly for her to come get a fill (2 week fills= $30, so that would > mean it costs her $15 per week; 3 week fills= $10 per week, etc.) I'm > betting that she wastes more money on other stupid stuff, so she just > needs to work your nail service into her budget and shut up. Either > she values your services or she doesn't. That's it in a nutshell. > > Be gentle, yet firm. Let her know that you can no longer tolerate > fixing her mess and either she commits to you or she commits to them. > Or she can choose to not get her nails done at all, which sounds > preferable to having them sliced and diced. OMG........I sound as if > I'm channelling Maggie Franklin or Rebecca "Ask the Manicurist" Seals! > > Jill Wright > Bowling Green, KY > > > > On Sep 18, 9:47 pm, Lynnette Madden <[email protected]> wrote: >> I had a client come in this past week with THE worst chop shop damage I have >> ever seen. This client has come to me over the years to fix the mess those >> damn places have done to her. >> Usually I use kid gloves with her. This time I flat out told her that if she >> continues to go to the chop shops, I will not be able to help her. >> Her nails are thinner than onion paper. Almost down to the nailbed. They are >> raw, bloody and just a tragic mess. >> I posted them on Facebook. I think she will tag herself in them. >> When she came in Thursday night and I saw just how bad they were, I just >> held her hands for about give minutes. It hurt me to see this. >> I am disgusted at what the CHOP SHOPS get away with. This is NOT nss....this >> is blatant shredding and chopping the nails to death. >> WE would never get away with this. >> Sadly this client said she cannot afford me. I told her she cannot afford to >> have nails like that. >> SIGH!!!!! >> >> Buenos dias! >> Lynnette Diaz-Madden >> >> www.facebook.com/nailtechwww.salon29.net >> >> Salon 29-where pampering and >> personal attention is on its way! >> >> On Sep 18, 2010 10:28 PM, "Manicures That Last" <[email protected]> >> wrote: >> >> ewww I did not think about mice either Patti! I guess this is not an option >> for everyone then! I might try the dollar store in the fake flower isle, >> sometimes you can get a jar or bag of small colored rocks or glass that >> might work well also >> >> Lorraine >> >> At 11:09 PM 9/17/2010, you wrote: >> >> >> >>> mmmm... wouldn't that attract mice? (In the areas where mice are .... >> >> that might be a problem) ... >> >> Lorraine, webgirl >> >> www.ManicuresThatLast.com >> eco So Quick Soak Off >> Turn your Part-Time Clients in... > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
