LOL Jill! Wow! there was definitely more going on with her! Shish!
I hear what you are saying though! I have a client who kept going back to the chop shops because she said she couldn't afford to have her nails done "right" very often....Finally told her she would have to pay alittle extra because it took me almost ONE HOUR to get the d** cement off the first time! Yuck! Tried filing, e-filing, then soaking....and then back to filing....swore that would be the LAST time! And it was....;-)! Cheers Bethanne ----- Original Message ----- From: Jill in Ky <[email protected]> Date: Tuesday, September 21, 2010 8:16 pm Subject: Re: NailTech:: Re: Worst chop shop damage ever To: NailTech <[email protected]> > Well Lynnette, we've all been where you are in this chicks situation, > so I know you feel pity for her and you want to help her. But people > have got to want to help themselves first. About 3 years ago, a > client/friend taught me something profound. She said "You can't want > something more for someone than they want it for themselves". > Meaning..........as bad as you want for her to stop going to the > butchers, she's got to want to stop it herself. And judging by her > actions, she doesn't want to make that change. So you've got to make > it for her. Believe me, once you make the decision to set a boundary > with her, you'll feel SO much better! > > And funny you should ask if I practice what I preach.......this past > weekend when I was out with another client in a social > situation, I > encountered a former client that I hadn't seen in years. As I > introduced her to the client I was with, she said "yeah, I used > to get > my nails done by Jill until she fired me". My response was > "Well, I > wasn't going to bring that up". And then she said "That's ok, my > therapist fired me, too"! > > JillWright > Bowling Green, KY > > > > On Sep 19, 7:15 pm, Lynnette Madden <[email protected]> wrote: > > Well Jill, I could say OUCH, but you are sooooo right. > > I was shampooing my area carpets outside today thinking about > her. And the > > one thing that ticked me off is that she got a tattoo. I do > not have > > tattoos, but I know they are expensive. So if she can afford a > tattoo, she > > can afford me. > > I really like this kid. I WANT her to have healthy nails. I do > not want to > > be her backup. > > I am sure all of us have clients that come in and say, "I know > you are going > > to yell at me..." Huh? I have never yelled at a client!!!! I > tell them if > > they pick nails off, I make more money. Now I do not WANT to > make more > > money this way. I want them to keep their nails healthy. I > tell them I would > > never yell at them for putting extra money in my bank account! > > Anyway, thanks for the words of wisdom. Now I hope you > practice what you > > preach because one of the techs you mentioned will give sound > advice, but > > does not herself!!!!!!!!!!!!!! She will recognize herself. ;-) > > > > Buenos dias! > > Lynnette Diaz-Madden > > > > www.facebook.com/nailtechwww.salon29.net > > > > Salon 29-where pampering and > > personal attention is on its way! > > > > On Sep 19, 2010 6:35 PM, "Jill in Ky" <[email protected]> > wrote:> > > Evidently you've got more patience than I do, and I thought I > had a > > lot! Stupid people bother me & she would definitely fall into this > > category. Obviously she CAN afford you, since she winds up in your > > chair everytime her nails are a disaster. Life is all about choices. > > People choose to buy cigarettes, alcohol, & lottery tickets, > but they > > cry poor when it comes to buying life, health, & disability > insurance> to provide for their loved ones when their inevitable > accident and/or > > death occurs. You see their photos taped to the jars that sit > on the > > counter at the local convenience stores where they want you to > donate> your money to help them out of their misfortune. It's > the same thing > > with this chick and her nails. > > > > I view this much like a corrective hair color procedure with a > stylist> because you are definitely using your time and > expertise to correct > > her botched up nail job. Corrective color costs more in a > salon & you > > should also charge more, too. Maybe by providing a tiered pricing > > structure charging more for corrective work and less for a > typical bi- > > weekly fill, she'd feel as if she was getting a better deal > with you. > > Can you imagine a hair stylist repeatedly taking back a client who's > > hair was routinely fried by another salon and NOT charging > this client > > more? Remember.... doing nails is our business, not our charity! > > > > In any case, you should not feel sorry for her. She chose to > give her > > business (i.e. money) to these other "salons" and didn't lose any > > sleep over the fact that she was essentially taking money (i.e. > > business) away from you. We've all heard the AA definition of > insanity> is "doing the same things over and over again, yet > expecting different > > results". Since this has become a pattern for the both of you (with > > her bouncing back to you to fix the damage and you repairing > her nails > > only for her to go back to these butchers) you are > participating in > > her insanity. > > > > It's time to play hardball with this flake and stop this cycle > for the > > both of you! Do the math for her and break it down into what > it costs > > weekly for her to come get a fill (2 week fills= $30, so that would > > mean it costs her $15 per week; 3 week fills= $10 per week, > etc.) I'm > > betting that she wastes more money on other stupid stuff, so > she just > > needs to work your nail service into her budget and shut up. Either > > she values your services or she doesn't. That's it in a nutshell. > > > > Be gentle, yet firm. Let her know that you can no longer tolerate > > fixing her mess and either she commits to you or she commits > to them. > > Or she can choose to not get her nails done at all, which sounds > > preferable to having them sliced and diced. OMG........I sound > as if > > I'm channelling Maggie Franklin or Rebecca "Ask the > Manicurist" Seals! > > > > Jill Wright > > Bowling Green, KY > > > > On Sep 18, 9:47 pm, Lynnette Madden <[email protected]> wrote: > > > > > > > > > I had a client come in this past week with THE worst chop > shop damage I > > have > > > ever seen. This client has come to me over the years to fix > the mess those > > > damn places have done to her. > > > Usually I use kid gloves with her. This time I flat out told > her that if > > she > > > continues to go to the chop shops, I will not be able to > help her. > > > Her nails are thinner than onion paper. Almost down to the > nailbed. They > > are > > > raw, bloody and just a tragic mess. > > > I posted them on Facebook. I think she will tag herself in them. > > > When she came in Thursday night and I saw just how bad they > were, I just > > > held her hands for about give minutes. It hurt me to see this. > > > I am disgusted at what the CHOP SHOPS get away with. This is NOT > > nss....this > > > is blatant shredding and chopping the nails to death. > > > WE would never get away with this. > > > Sadly this client said she cannot afford me. I told her she > cannot afford > > to > > > have nails like that. > > > SIGH!!!!! > > > > > Buenos dias! > > > Lynnette Diaz-Madden > > > > >www.facebook.com/nailtechwww.salon29.net > > > > > Salon 29-where pampering and > > > personal attention is on its way! > > > > > On Sep 18, 2010 10:28 PM, "Manicures That Last" < > > > > [email protected]> > > > > > > > > > > > > > wrote: > > > > > ewww I did not think about mice either Patti! I guess this > is not an > > option > > > for everyone then! I might try the dollar store in the fake > flower isle, > > > sometimes you can get a jar or bag of small colored rocks or > glass that > > > might work well also > > > > > Lorraine > > > > > At 11:09 PM 9/17/2010, you wrote: > > > > > > mmmm... wouldn't that attract mice? (In the areas where > mice are .... > > > > > that might be a problem) ... > > > > > Lorraine, webgirl > > > > >www.ManicuresThatLast.com > > > eco So Quick Soak Off > > > Turn your Part-Time Clients in... > > > > -- > > You received this message because you are subscribed to the > Google Groups > > "NailTech" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > > [email protected]<nailtech%[email protected] > om>> . > > For more options, visit this group > athttp://groups.google.com/group/nailtech?hl=en.- Hide quoted > text - > > > > - Show quoted text -- Hide quoted text - > > > > - Show quoted text - > > -- > You received this message because you are subscribed to the > Google Groups "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected] more options, visit > this group at http://groups.google.com/group/nailtech?hl=en. > > Bethanne The Nail Sculptress Edmonton, Alberta, Canada 780-237-0396 -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
