The application WAS acceptable. She had to have done something. Once I can
understand. More than that is UNacceptable for me. When no one else has an
issue, it is the client...
Oh...she was referred to me by her stylist who gets pedis here. She deals
with it too... I just do not need or want this, especially after the year I
had...

Buenos dias!
Lynnette Diaz-Madden

www.facebook.com/nailtech
www.salon29.net

Salon 29-where pampering and
personal attention is on its way!

On Nov 14, 2010 1:06 AM, <[email protected]> wrote:

I have always had a policy: I will cheerfully repair, replace or remove any
product if the application is not acceptable. No money back.

KeyzKaren



Sent via BlackBerry by AT&T

________________________________
*From: * Michelle Phoenix <[email protected]>
*Sender: * [email protected]
*Date: *Sat, 13 Nov 2010 19:15:30 -0500


To: [email protected]<[email protected]>
ReplyTo: [email protected]
*Subject: *Re: NailTech:: Help!



I had a client like that. She insisted I refund every gel mani i did on her
b/c of "bubbling".  Sh...


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