So do you just tell them ahead of time what is happening? I am always very
straight forward when I am dealing with card charges for people (in direct
sales) because I don't want those phone calls. I turned tipping off for now
and will just ask how much they want me to run on their card...
On Nov 26, 2010 7:22 AM, "Lynnette Madden" <[email protected]> wrote:
> The company I use now does that with every debit card, but they told me it
> is the clients' banks that make that decision. It is usually 20%. I have
> had clients call and ask if I made a mistake. They cannot comprehend what
> their bank is doing.
>
> Buenos dias!
> Lynnette Diaz-Madden
>
> www.facebook.com/nailtech
> www.salon29.net
>
> Salon 29-where pampering and
> personal attention is on its way!
>
> On Nov 26, 2010 7:42 AM, "Becky" <[email protected]> wrote:
>
> Please read the following if you have tipping enabled on your Square
> account.... tipping can be turned off in your settings.
>
> "Tipping causes a pending transaction for the payer to be 40% larger than
> the amount actually charged.
> If you are a Square user that has tipping turned on, our current
> infrastructure shows a pending charge on your client's payment card
> statement for 40% more then the original charge. As the bank changes the
> pending to a final charge, it will change to show the original transaction
> amount. As an example, if your client owes you $10.00 and you have tipping
> enabled (even if they don't tip you anything) a $4.00 extra pending charge
> will show on their bank/credit card statement. After a few days, the
$14.00
> will change back to the original amount of $10.00 automatically.
> This is a feature we are working on to not require the 40% extra add on
> during the pending state."
>
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